Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Responsible AI, Infrastructure as Code (IaC), Amazon CloudWatch, Application Deployment, Amazon Elastic Compute Cloud, CI/CD, AWS CloudFormation, Unit Testing, Continuous Deployment, Continuous Integration, DevOps, Generative AI, DevSecOps, Code Review, Amazon Web Services, Serverless Computing, Containerization, Data Analysis
Beginner · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Variance Analysis, Performance Measurement, Management Accounting, Return On Investment, Financial Management, Cost Management, Budgeting, Financial Analysis, Financial Acumen, Cost Accounting, Operational Analysis, Cost Benefit Analysis, Performance Management, Key Performance Indicators (KPIs), Data Analysis, Planning, Decision Making
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Innovation, Competitive Analysis, Water Sustainability, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Climate Change Adaptation, Emerging Technologies, Economics, Product Knowledge, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Skills you'll gain: PyTorch (Machine Learning Library), Natural Language Processing, Deep Learning, Generative AI, Supervised Learning, Image Analysis, Artificial Neural Networks, Machine Learning Methods, Machine Learning, Computer Vision, Artificial Intelligence, Dimensionality Reduction, Text Mining, Network Model, Unsupervised Learning, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Time Series Analysis and Forecasting, Regression Analysis
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Team Oriented, Database Administration, Identity and Access Management, Google Cloud Platform, Client Support, Data Access, Dashboard, Management Reporting, Customer Support, Administration, Data Visualization, Business Reporting, Scheduling, Auditing
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Professional Networking, Leadership Development, Rapport Building, Business Consulting, Relationship Management, Consulting, Amazon Web Services, Technical Consulting, Project Management, Brand Management, Analysis, Active Listening, Prioritization, Presentations
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: LLM Application, Semantic Web, Generative AI, Large Language Modeling, Natural Language Processing, Text Mining, Google Cloud Platform, Web Analytics and SEO
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Target Audience, Social Media Marketing, Social Media Campaigns, Online Advertising, Social Media, Web Analytics
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Improvement, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Lean Manufacturing, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Creativity, Lean Methodologies, Customer experience improvement, Customer Engagement, Product Lifecycle Management, Business Modeling, Value Propositions
Advanced · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Strategic Thinking, Business Strategy, Strategic Partnership, Competitive Analysis, Go To Market Strategy, Market Opportunities, Global Marketing, E-Commerce, Market Analysis
Beginner · Course · 1 - 4 Weeks