Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Relational Databases, Load Balancing, Data Visualization Software, Cloud Security, Network Security, Cloud Computing, Database Systems, Big Data, Database Management, General Networking, Apache Hadoop, Cloud Infrastructure, Cloud Services, Cloud Computing Architecture, Network Architecture, Apache Spark, Data Security, Servers, Apache Hive, Machine Learning
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, Functional Testing, Regression Testing, Software Quality Assurance, Risk Management, Risk Management Framework, Verification And Validation, Usability Testing
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Quantitative Research, Marketing Analytics, Market Analysis, Market Research, Exploratory Data Analysis, Strategic Marketing, Forecasting, Data Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Customer Analysis, Data Literacy, Statistical Modeling, Statistical Analysis, Correlation Analysis, Regression Analysis, Unsupervised Learning, Variance Analysis, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Entrepreneurship, Innovation, Market Opportunities, Corporate Strategy, New Business Development, Value Propositions, Business Strategy, Competitive Analysis, Strategic Decision-Making, Market Analysis
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Business Strategy, Economics, Business Economics, Business Development, Entrepreneurship, Socioeconomics, Innovation, International Relations, Market Analysis, Law, Regulation, and Compliance, Finance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Sheets, Exploratory Data Analysis, Statistical Analysis, Data Analysis, Data Presentation, Spreadsheet Software, Data Visualization, Graphing, Statistics, Data Science, Data Manipulation
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Clinical Data Management, Health Information Management, Data Literacy, Medical Records, Metadata Management, Technical Communication, Change Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Microsoft PowerPoint, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Manipulation, LinkedIn, Data Quality
Advanced · Course · 1 - 3 Months