Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

University of Washington
Skills you'll gain: Power BI, Data Modeling, Data Transformation, Business Requirements, Star Schema, Data Visualization Software, Snowflake Schema, Relational Databases, Data Integration, Database Design, Data Import/Export, Data Cleansing, Data Analysis Expressions (DAX), Business Intelligence, Data Analysis, Stakeholder Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: jQuery, Javascript, Web Applications, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Process, Business Workflow Analysis, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Vue.JS, JavaScript Frameworks, UI Components, Web Development Tools, Development Environment, Front-End Web Development, Event-Driven Programming, Web Applications, Android Development, Data Store
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Scrum (Software Development), Agile Methodology, Stakeholder Management, Team Motivation, Agile Software Development, Team Leadership, Sprint Retrospectives, Kanban Principles, Team Building, Sprint Planning, Risk Analysis, Agile Product Development, Continuous Integration, Earned Value Management, Team Management, Backlogs, Continuous Improvement Process, Lean Methodologies
Beginner · Specialization · 3 - 6 Months

Whizlabs
Skills you'll gain: Data Governance, Extract, Transform, Load, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Personally Identifiable Information, Data Warehousing, Data Quality, General Data Protection Regulation (GDPR), Data Integration, Data Validation, Fraud detection
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Campaigns, Brand Management, Campaign Management, Instagram, Content Creation, Performance Analysis, Web Analytics, Target Audience, Brand Awareness, Digital Advertising, Advertising Campaigns, Facebook, Digital Marketing, Pinterest, LinkedIn, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Storage, Database Management, Cloud Platforms, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Manufacturing Processes, Automation, Internet Of Things, Manufacturing Standards, Quality Assurance, Manufacturing Operations, Construction Inspection, Process Control, Product Testing, Materials science, Big Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Database Design, Transact-SQL, Data Visualization, Microsoft SQL Servers, Power BI, Databases, Database Management, Data Visualization Software, SQL, Data Preprocessing, Data Analysis Expressions (DAX), Data Management, Data Integrity, Data Modeling, Data Access, Data Manipulation, Data Transformation, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months