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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    University of Washington

    Power BI Basics: Requirements to Visualizations

    Skills you'll gain: Power BI, Data Modeling, Data Transformation, Business Requirements, Star Schema, Data Visualization Software, Snowflake Schema, Relational Databases, Data Integration, Database Design, Data Import/Export, Data Cleansing, Data Analysis Expressions (DAX), Business Intelligence, Data Analysis, Stakeholder Management, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Board Infinity

    JavaScript for Web Development

    Skills you'll gain: jQuery, Javascript, Web Applications, Data Structures

    4.5
    Rating, 4.5 out of 5 stars
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    14 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Delivering Value and Managing Stakeholders in Agile

    Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization

    Intermediate · Course · 1 - 4 Weeks

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    C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Process, Business Workflow Analysis, Organizational Structure, Real Time Data, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Fundamentals of VueJS

    Skills you'll gain: Vue.JS, JavaScript Frameworks, UI Components, Web Development Tools, Development Environment, Front-End Web Development, Event-Driven Programming, Web Applications, Android Development, Data Store

    3.5
    Rating, 3.5 out of 5 stars
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    25 reviews

    Intermediate · Course · 1 - 4 Weeks

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    E

    EDUCBA

    Agile and Scrum Mastery: Fundamentals to Advanced Leadership

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Scrum (Software Development), Agile Methodology, Stakeholder Management, Team Motivation, Agile Software Development, Team Leadership, Sprint Retrospectives, Kanban Principles, Team Building, Sprint Planning, Risk Analysis, Agile Product Development, Continuous Integration, Earned Value Management, Team Management, Backlogs, Continuous Improvement Process, Lean Methodologies

    4.4
    Rating, 4.4 out of 5 stars
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    11 reviews

    Beginner · Specialization · 3 - 6 Months

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    Whizlabs

    Data Governance with Databricks

    Skills you'll gain: Data Governance, Extract, Transform, Load, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Personally Identifiable Information, Data Warehousing, Data Quality, General Data Protection Regulation (GDPR), Data Integration, Data Validation, Fraud detection

    3.5
    Rating, 3.5 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Social Media Marketing

    Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Campaigns, Brand Management, Campaign Management, Instagram, Content Creation, Performance Analysis, Web Analytics, Target Audience, Brand Awareness, Digital Advertising, Advertising Campaigns, Facebook, Digital Marketing, Pinterest, LinkedIn, Customer Engagement

    4.4
    Rating, 4.4 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 4 Weeks

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    E

    Edureka

    Snowflake Cloud Data Platform: Getting Started

    Skills you'll gain: Cloud Storage, Database Management, Cloud Platforms, Role-Based Access Control (RBAC)

    3.8
    Rating, 3.8 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

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    L&T EduTech

    Welding Processes in Heavy Manufacturing & Quality Controls

    Skills you'll gain: Manufacturing Processes, Automation, Internet Of Things, Manufacturing Standards, Quality Assurance, Manufacturing Operations, Construction Inspection, Process Control, Product Testing, Materials science, Big Data

    4.3
    Rating, 4.3 out of 5 stars
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    23 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Edureka

    Data Connection and Functionalities in Power BI

    Skills you'll gain: Relational Databases, Database Design, Transact-SQL, Data Visualization, Microsoft SQL Servers, Power BI, Databases, Database Management, Data Visualization Software, SQL, Data Preprocessing, Data Analysis Expressions (DAX), Data Management, Data Integrity, Data Modeling, Data Access, Data Manipulation, Data Transformation, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Siemens

    Expedite – Skills for Industry: Industry Foundations

    Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Power BI Basics: Requirements to Visualizations : University of Washington
  • JavaScript for Web Development: Board Infinity
  • Delivering Value and Managing Stakeholders in Agile: Packt
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Fundamentals of VueJS: Board Infinity
  • Agile and Scrum Mastery: Fundamentals to Advanced Leadership: EDUCBA
  • Data Governance with Databricks: Whizlabs
  • Social Media Marketing: Simplilearn
  • Snowflake Cloud Data Platform: Getting Started: Edureka
  • Welding Processes in Heavy Manufacturing & Quality Controls: L&T EduTech

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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