Skills you'll gain: Teamwork, Conflict Management, Negotiation, Innovation, Team Building, Collaboration, Creativity, Interpersonal Communications, Diversity Awareness, Communication, Virtual Teams, Media and Communications, Cultural Diversity, Decision Making

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Financial Policy, Public Administration, Economics, Policy, and Social Studies, Economic Development, Economics, Budgeting, Fiscal Management, Public Policies, Policy Analysis

Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

Skills you'll gain: Financial Statements, Financial Analysis, Accounting, Income Statement, Generally Accepted Accounting Principles (GAAP), Financial Reporting, Financial Accounting, Balance Sheet, Budgeting, Cash Flows

Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Sales, Sales Process, Product Knowledge, Communication, Rapport Building, Customer Analysis, Customer Service, Customer Engagement, Active Listening, Needs Assessment, Empathy, Non-Verbal Communication

Skills you'll gain: Design Thinking, Innovation, Business Modeling, Ideation, Business Process, New Product Development, Business Strategies, Complex Problem Solving

Skills you'll gain: Microsoft Excel, Microsoft Office, Spreadsheet Software, File Management, Data Entry, Productivity Software

Skills you'll gain: Knowledge Transfer, Organizational Leadership, Willingness To Learn, Organizational Change, Organizational Effectiveness, Competitive Intelligence, Innovation, Employee Engagement, Learning Strategies, Market Share, Business Strategy, Case Studies

Skills you'll gain: Budgeting, Budget Management, Operating Budget, Cost Management, Business Planning, Financial Planning, Forecasting, Expense Management, Cash Flow Forecasting

Skills you'll gain: Contract Management, Procurement, Purchasing, Contract Negotiation, Vendor Management, Supplier Management, Supply Chain, Decision Making, Product Quality (QA/QC)

Skills you'll gain: Generative AI, Generative Model Architectures, Google Cloud Platform, Prompt Engineering, Image Analysis