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  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    P

    Politecnico di Milano

    Agile Project Management for digital projects

    Skills you'll gain: Agile Project Management, Agile Methodology, User Story, Sprint Planning, Sprint Retrospectives, Backlogs, Project Management Software, Team Management, Continuous Improvement Process, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy and Organization Design

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Strategic Thinking, Game Theory, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Management Consulting, Organizational Change, Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    3.7K reviews

    Intermediate · Specialization · 3 - 6 Months

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    LearnKartS

    Google Analytics Course: Track, Analyze & Grow

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Looker (Software), Real Time Data, Analytics, Data Analysis, Customer Insights, Target Audience, Marketing Strategies, Customer Retention, E-Commerce, Event Monitoring

    Beginner · Course · 1 - 4 Weeks

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    R

    Rutgers the State University of New Jersey

    Supply Chain Logistics

    Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost

    4.7
    Rating, 4.7 out of 5 stars
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    12K reviews

    Beginner · Course · 1 - 4 Weeks

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    D

    Deep Teaching Solutions

    Learning How to Learn: Powerful mental tools to help you master tough subjects

    Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Productivity, Growth Mindedness, Mental Concentration, Creativity, Self-Discipline, Cognitive flexibility, Stress Management, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
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    93K reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    University of London

    Brand Management: Aligning Business, Brand and Behaviour

    Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration

    4.9
    Rating, 4.9 out of 5 stars
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    7.8K reviews

    Beginner · Course · 1 - 3 Months

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    C

    Coursera

    Salesforce Starter Kit

    Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, Responsible AI, Web Services, Business Reporting, Data Ethics, Artificial Intelligence, Application Programming Interface (API), Artificial Intelligence and Machine Learning (AI/ML), Security Controls, Customer Data Management, Analytics, Restful API, Sales Process, Data Security

    Advanced · Specialization · 1 - 4 Weeks

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    C

    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Relationship Management, Sales Presentation, Lead Generation, Sales Presentations, Sales Strategy, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Customer Relationship Management (CRM) Software, Email Automation, Generative AI, ChatGPT, AI Personalization, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    442 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    G

    Google

    From Likes to Leads: Interact with Customers Online

    Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
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    3.9K reviews

    Beginner · Course · 1 - 3 Months

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    I

    IE Business School

    Brand and Product Management

    Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Internal Communications, Design and Product, Employee Engagement, Growth Strategies, Customer Engagement, Portfolio Management, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    2.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    G

    Google

    Start the UX Design Process: Empathize, Define, and Ideate

    Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups

    4.8
    Rating, 4.8 out of 5 stars
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    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Build Wireframes and Low-Fidelity Prototypes

    Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Story, User Experience Design, User Centered Design, Prototyping, User Interface (UI), Usability, Mockups, Persona (User Experience)

    4.9
    Rating, 4.9 out of 5 stars
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    9.5K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Agile Project Management for digital projects: Politecnico di Milano
  • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
  • Google Analytics Course: Track, Analyze & Grow: LearnKartS
  • Supply Chain Logistics: Rutgers the State University of New Jersey
  • Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
  • Brand Management: Aligning Business, Brand and Behaviour: University of London
  • Salesforce Starter Kit: Coursera
  • Sales Excellence: Coursera
  • From Likes to Leads: Interact with Customers Online: Google
  • Brand and Product Management: IE Business School

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