Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon CloudWatch, Serverless Computing, Amazon DynamoDB, Amazon S3, Scalability, Event-Driven Programming, Cloud Computing, Cloud Infrastructure, Cloud Storage, Solution Architecture, Cloud Computing Architecture, Data Migration, API Gateway, Amazon Elastic Compute Cloud, Public Cloud, Database Systems, Software Architecture, Cloud Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Command-Line Interface, Operating Systems, Unix Commands, Data Management, System Support, Network Security, Network Troubleshooting, Microsoft Windows, Unix, Systems Administration, Mac OS, System Configuration, Technical Support, Software Installation, Linux, Help Desk Support, Mobile Security, Firewall, Malware Protection, Encryption
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Email Security, User Provisioning, Google Workspace, Gmail, User Accounts, Data Governance, Email Automation, Google Gemini, Lightweight Directory Access Protocols, Data Loss Prevention, Identity and Access Management, Data Security, Data Management, Personally Identifiable Information, Cloud Security, Application Security, Group Policy, Document Management, Security Management, Technical Support
Beginner · Professional Certificate · 1 - 4 Weeks

Stanford University
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Bioinformatics, Theoretical Computer Science, Network Model, Programming Principles, Social Network Analysis, Network Analysis, Computational Thinking, Analysis, Computer Science, Network Routing, Probability, Pseudocode, Computational Logic, Operations Research
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React Native, Android Studio, Restful API, Version Control, User Research, Usability Testing, Git (Version Control System), Data Structures, Jest (JavaScript Testing Framework), Unix Commands, Android Jetpack, Android Development, Persona (User Experience), GitHub, Interaction Design, Kotlin, User Experience, Design Research, Mobile Development, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Data Visualization, Presentations, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Collaborative Software, Data Import/Export, Microsoft Windows, Editing, Data Management, File Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Jira (Software), Business Process Automation, Model Evaluation, Data Validation, Verification And Validation, AI Workflows, Responsible AI, Automation, Software Documentation, Performance Measurement, Generative AI, Technical Documentation, Quality Assessment, Benchmarking, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer-Aided Design, Architectural Drawing, Technical Drawing, Schematic Diagrams, Electrical Wiring, Facility Management, Coordination, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Business Research
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Patient Communication, Teamwork, Collaboration, Patient Education And Counseling, Communication, Communication Strategies, Verbal Communication Skills, Interpersonal Communications, Patient Education and Support, Active Listening, Clinical Documentation, Empathy
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, USB, Semiconductors, Simulations, Engineering Documentation, Electric Power Systems, Electrical Engineering, Electrical Power, Engineering Design Process, Electronic Components, Electronics, Hardware Design, Technical Communication, Electronics Engineering, electromagnetics, Design Specifications, Systems Analysis, Engineering Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months