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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    Y

    Yale University

    Everyday Parenting: The ABCs of Child Rearing

    Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Mental Health Diseases and Disorders, Child Development, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    AI Technologies in Healthcare

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Solutions, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Sprint Retrospectives, CI/CD, Test Driven Development (TDD), Scrum (Software Development)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 Essentials: Create, Collaborate, and Deliver

    Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft DirectX 3D Graphics Development

    Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Event-Driven Programming, 3D Assets, Computer Graphic Techniques, Application Development, C++ (Programming Language), Software Design, Video Game Development, Microsoft Windows, Maintainability, Software Architecture, Application Lifecycle Management, System Configuration, Image Quality, Performance Tuning, Data Structures, Applied Mathematics, Linear Algebra, Algebra

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Introduction to AI

    Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Innovation, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AI Product Management: The Complete Handbook

    Skills you'll gain: AI Product Strategy, Product Management, Commercialization, Technical Product Management, Product Lifecycle Management, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Product Strategy, User Interface and User Experience (UI/UX) Design, Product Design, Responsible AI, Data Infrastructure, Generative AI, Digital Transformation, Team Performance Management, Machine Learning, Data-Driven Decision-Making, Deep Learning

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Scaling with Google Cloud Operations

    Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operational Efficiency, Scalability, Corporate Sustainability, System Monitoring, Customer Support

    4.8
    Rating, 4.8 out of 5 stars
    ·
    787 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM JavaScript Backend Developer

    Skills you'll gain: Software Development Life Cycle, Open Web Application Security Project (OWASP), Containerization, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, Kubernetes, Database Design, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Engineering Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Finance & Quantitative Modeling for Analysts

    Skills you'll gain: Financial Reporting, Return On Investment, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Business Modeling, Mathematical Modeling, Finance, Regression Analysis, Financial Modeling, Statistical Modeling, Income Statement, Risk Analysis, Financial Analysis, Spreadsheet Software, Business Reporting, Capital Expenditure, Microsoft Excel, Corporate Finance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Full-Stack JavaScript Developer

    Skills you'll gain: Software Development Life Cycle, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, React Redux, Kubernetes, Database Design, CI/CD, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Cloud Applications, Ajax, Javascript, Azure DevOps, Engineering Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Everyday Parenting: The ABCs of Child Rearing: Yale University
  • AI Technologies in Healthcare: SkillUp
  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Microsoft 365 Essentials: Create, Collaborate, and Deliver: Microsoft
  • Microsoft DirectX 3D Graphics Development: EDUCBA
  • Introduction to AI: Google
  • AI Product Management: The Complete Handbook: Packt
  • Scaling with Google Cloud Operations: Google Cloud
  • IBM JavaScript Backend Developer: IBM

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