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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    AWS Fundamentals

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon CloudWatch, Serverless Computing, Amazon DynamoDB, Amazon S3, Scalability, Event-Driven Programming, Cloud Computing, Cloud Infrastructure, Cloud Storage, Solution Architecture, Cloud Computing Architecture, Data Migration, API Gateway, Amazon Elastic Compute Cloud, Public Cloud, Database Systems, Software Architecture, Cloud Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Core 2: OS, Software, Security and Operational Procedures

    Skills you'll gain: Command-Line Interface, Operating Systems, Unix Commands, Data Management, System Support, Network Security, Network Troubleshooting, Microsoft Windows, Unix, Systems Administration, Mac OS, System Configuration, Technical Support, Software Installation, Linux, Help Desk Support, Mobile Security, Firewall, Malware Protection, Encryption

    4.7
    Rating, 4.7 out of 5 stars
    ·
    71 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace Administrator

    Skills you'll gain: Email Security, User Provisioning, Google Workspace, Gmail, User Accounts, Data Governance, Email Automation, Google Gemini, Lightweight Directory Access Protocols, Data Loss Prevention, Identity and Access Management, Data Security, Data Management, Personally Identifiable Information, Cloud Security, Application Security, Group Policy, Document Management, Security Management, Technical Support

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Algorithms

    Skills you'll gain: Data Structures, Graph Theory, Algorithms, Bioinformatics, Theoretical Computer Science, Network Model, Programming Principles, Social Network Analysis, Network Analysis, Computational Thinking, Analysis, Computer Science, Network Routing, Probability, Pseudocode, Computational Logic, Operations Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Android Developer

    Skills you'll gain: React Native, Android Studio, Restful API, Version Control, User Research, Usability Testing, Git (Version Control System), Data Structures, Jest (JavaScript Testing Framework), Unix Commands, Android Jetpack, Android Development, Persona (User Experience), GitHub, Interaction Design, Kotlin, User Experience, Design Research, Mobile Development, Javascript

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9.1K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 Fundamentals

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Data Visualization, Presentations, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Collaborative Software, Data Import/Export, Microsoft Windows, Editing, Data Management, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automate and Analyze Jira with AI Accuracy

    Skills you'll gain: Prompt Engineering, Jira (Software), Business Process Automation, Model Evaluation, Data Validation, Verification And Validation, AI Workflows, Responsible AI, Automation, Software Documentation, Performance Measurement, Generative AI, Technical Documentation, Quality Assessment, Benchmarking, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Design and Integrate CCTV Systems Using AutoCAD

    Skills you'll gain: Computer-Aided Design, Architectural Drawing, Technical Drawing, Schematic Diagrams, Electrical Wiring, Facility Management, Coordination, Requirements Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Business Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.5K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Patient Outcomes: Communicate with Clarity

    Skills you'll gain: Patient Communication, Teamwork, Collaboration, Patient Education And Counseling, Communication, Communication Strategies, Verbal Communication Skills, Interpersonal Communications, Patient Education and Support, Active Listening, Clinical Documentation, Empathy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Power Electronics

    Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, USB, Semiconductors, Simulations, Engineering Documentation, Electric Power Systems, Electrical Engineering, Electrical Power, Engineering Design Process, Electronic Components, Electronics, Hardware Design, Technical Communication, Electronics Engineering, electromagnetics, Design Specifications, Systems Analysis, Engineering Analysis

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Salesforce Sales Operations

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Customer Relationship Management (CRM) Software, Campaign Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.1K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • AWS Fundamentals: Amazon Web Services
  • Core 2: OS, Software, Security and Operational Procedures: IBM
  • Google Workspace Administrator: Google Cloud
  • Algorithms: Stanford University
  • Meta Android Developer: Meta
  • Microsoft 365 Fundamentals: Microsoft
  • Automate and Analyze Jira with AI Accuracy: Coursera
  • Design and Integrate CCTV Systems Using AutoCAD: EDUCBA
  • People & Soft Skills: Essential for Professional Success: IBM
  • Patient Outcomes: Communicate with Clarity: Coursera

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