• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Impulsa la productividad mediante la pila de tecnología

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 ChatGPT For Memorable Brand Storytelling

    Skills you'll gain: Content Performance Analysis, Storytelling, Performance Measurement, Corporate Communications, Content Creation, ChatGPT, Brand Strategy, Copywriting, Driving engagement, Brand Marketing, Branding, Responsible AI, AI powered creativity, Prompt Engineering, Value Propositions, Brainstorming, Empathy & Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Accounting Spreadsheets: Formulas, Validation, Formatting

    Skills you'll gain: Excel Formulas, Data Validation, Spreadsheet Software, Microsoft Excel, Accounting, Data Integrity, Financial Reporting, Vocabulary, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Building Data Lakes and Lakehouses with Microsoft Fabric

    Skills you'll gain: Data Lakes, Data Governance, Data Management, Microsoft Azure, Transaction Processing, Data Architecture, Data Warehousing, Dataflow, Data Integrity, Data Access, Transact-SQL, Data Pipelines, Data Integration, Role-Based Access Control (RBAC), Data Transformation, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Agile Practices and Continuous Improvement

    Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Product Development, Team Performance Management, Agile Methodology, Agile Software Development, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Project Estimation, Continuous Improvement Process, Project Planning, CI/CD, Estimation, Project Risk Management, Risk Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Illinois Tech

    Open Source Programming - Bachelor's

    Skills you'll gain: Object Oriented Programming (OOP), Web Scraping, Data Structures, Web Development Tools, Test Driven Development (TDD), Computer Programming, Python Programming, Scripting Languages, Database Software, User Interface (UI), Open Source Technology, Database Development, Programming Principles, Database Management, Database Application, Program Development, Code Reusability, File I/O, Frontend Integration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Lean Six Sigma: Define, Analyze & Improve

    Skills you'll gain: Lean Six Sigma, Process Mapping, Six Sigma Methodology, Process Improvement and Optimization, Quality Improvement, Root Cause Analysis, Process Improvement, Strategic Leadership, Lean Methodologies, Performance Improvement, Process Development, Business Leadership, Organizational Change, Change Management, Culture Transformation, Descriptive Statistics, Continuous Improvement Process, Process Analysis, Performance Measurement, Strategic Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    Réseaux neuronaux convolutifs

    Skills you'll gain: Convolutional Neural Networks, Computer Vision, Keras (Neural Network Library), Image Analysis, Deep Learning, Transfer Learning, Artificial Neural Networks, Tensorflow, Dimensionality Reduction, Fine-tuning, Model Training, Network Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Leadership: Implementing DEI at Your Company

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Diversity and Inclusion, Diversity Programs, Diversity Awareness, Workplace inclusivity, Organizational Leadership, Leadership Development, Strategic Leadership, Organizational Change, Organizational Effectiveness, Case Studies, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Application Developer (CKAD): Unit 7

    Skills you'll gain: Kubernetes, Containerization, YAML, Application Deployment, Scripting, Linux Commands, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    الشبكات العصبونية الالتفافية

    Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Network Architecture, Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Market Adaptation and Specialized Negotiation Skills

    Skills you'll gain: Sales Process, Contract Negotiation, Legal Strategy, Business Ethics, Cultural Responsiveness, Collaborative Software, AI Personalization, Customer Engagement, AI literacy

    Intermediate · Course · 1 - 4 Weeks

1…258259260…354

In summary, here are 10 of our most popular customer success courses

  • Impulsa la productividad mediante la pila de tecnología: Salesforce
  • 2026 ChatGPT For Memorable Brand Storytelling: Alex Genadinik
  • Accounting Spreadsheets: Formulas, Validation, Formatting: Coursera
  • Building Data Lakes and Lakehouses with Microsoft Fabric: Microsoft
  • Advanced Agile Practices and Continuous Improvement: Packt
  • Open Source Programming - Bachelor's: Illinois Tech
  • Lean Six Sigma: Define, Analyze & Improve: EDUCBA
  • Réseaux neuronaux convolutifs: DeepLearning.AI
  • Leadership: Implementing DEI at Your Company: Skillshare
  • Certified Kubernetes Application Developer (CKAD): Unit 7: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok