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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    New York Institute of Finance

    공급망금융의 주요 성공 요소

    Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions

    Intermediate · Course · 1 - 3 Months

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    Packt

    Managing Hybrid Storage, File Services and Network

    Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Network Infrastructure, Virtual Networking, Cloud Storage, Wide Area Networks, File Systems, TCP/IP

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    The AI Value Playbook: Making AI Work in the Real World

    Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning

    Beginner · Course · 3 - 6 Months

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    Packt

    The Complete Blazor Bootcamp - .NET 6 (WASM and Server)

    Skills you'll gain: UI Components, ASP.NET, JavaScript Frameworks, C# (Programming Language), Application Programming Interface (API), Web Applications, Full-Stack Web Development, Restful API, Cloud Deployment, .NET Framework, Microsoft Azure, Back-End Web Development, Object-Relational Mapping, Application Frameworks, Network Routing, Cloud Applications, Server Side, Javascript, Application Deployment, Authentications

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    Microsoft Sentinel Advanced Course - Secure Azure Like a Pro

    Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Infrastructure As A Service (IaaS), Continuous Integration, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System)

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Accroître l’engagement de votre profil d’entreprise sur IG

    Skills you'll gain: Instagram, Content Performance Analysis, Driving engagement, Social Media Management, Social Media, Social Media Marketing, Customer Engagement, Business Communication, Business

    Beginner · Guided Project · Less Than 2 Hours

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    University of Pennsylvania

    비즈니스와 사회의 글로벌 트렌드

    Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

    Mixed · Course · 1 - 4 Weeks

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    Universidades Anáhuac

    Blockchain Aplicado a los Negocios

    Skills you'll gain: Blockchain, Internet Of Things, Emerging Technologies, Business Process Automation, Business Strategy, Enterprise Security, Supply Chain Management, Cybersecurity, Transaction Processing, Security Controls, Contract Management, Automation, Data Storage, Fraud detection

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Как увеличивать число подписчиков через твиты

    Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies

    Beginner · Guided Project · Less Than 2 Hours

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    Google Cloud

    Migrating to AlloyDB from PostgreSQL Using Database Migration Service

    Skills you'll gain: Data Migration, Google Cloud Platform, PostgreSQL, Operational Databases, Data Validation, Data Integrity, Virtual Private Networks (VPN)

    Beginner · Project · Less Than 2 Hours

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    UBITS

    Implementa sistemas Kanban con STATIK

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Créer des visuels Twitter pour entreprises avec PicMonkey

    Skills you'll gain: Social Media Management, Social Media, Social Media Content, Social Media Marketing, Graphic and Visual Design, Graphic Design, Brand Awareness, Content Creation, Content Marketing, Customer Engagement, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer service

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In summary, here are 10 of our most popular customer service courses

  • 공급망금융의 주요 성공 요소: New York Institute of Finance
  • Managing Hybrid Storage, File Services and Network: Packt
  • The AI Value Playbook: Making AI Work in the Real World: Packt
  • The Complete Blazor Bootcamp - .NET 6 (WASM and Server): Packt
  • Microsoft Sentinel Advanced Course - Secure Azure Like a Pro: Packt
  • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera
  • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
  • Blockchain Aplicado a los Negocios: Universidades Anáhuac
  • Как увеличивать число подписчиков через твиты: Coursera
  • Migrating to AlloyDB from PostgreSQL Using Database Migration Service: Google Cloud

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