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    Results for "business and service development"

    • C

      Coursera Project Network

      Business Analysis & Process Management

      Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      6.9K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Strategic Customer Relationship Management & Sales Technique

      Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

      3.6
      Rating, 3.6 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Project Management for Development

      Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Timelines, Cost Management, Project Controls, Economic Development, Project Performance, Risk Analysis, Scheduling, Project Planning, Communication Planning, Procurement, Community Development, Project Implementation, Project Coordination, Resource Management, Stakeholder Management

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Creating Service Innovation Culture in Public Sector

      Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Strategic Thinking, Technology Strategies, Digital Transformation, Leadership

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Business Innovation: Prototyping, Markets, Strategy

      Skills you'll gain: Innovation, Ideation, New Product Development, Business Strategies, Business Strategy, Brainstorming, Product Development, Business Solutions, Entrepreneurship, Resource Management, Market Opportunities, Resource Allocation, Business Research, Prioritization, Critical Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      732 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Hypothesis-Driven Development

      Skills you'll gain: Usability Testing, Continuous Delivery, Product Testing, Agile Product Development, DevOps, Agile Methodology, User Research, Prototyping, Product Development, Lean Methodologies, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Gestion de projets de développement

      Skills you'll gain: Project Scoping, Cost Management, Risk Management, Timelines, Earned Value Management, Project Performance, Work Breakdown Structure, Project Risk Management, Project Controls, Budget Management, Project Planning, Procurement, Communication Planning, Scheduling, Project Management, Human Resources Management and Planning

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International B2B (Business to Business) Marketing

      Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Business Development, Customer Engagement, Promotional Strategies, Marketing Strategies, Product Marketing, Value Propositions, Innovation, Marketing Communications, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      592 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)

      Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Market Dynamics, Innovation, Product Design, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      149 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      First Steps in Making the Business Case for Sustainability

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Change Management, Financial Analysis, Systems Thinking, Proposal Development, Business Transformation, Strategic Thinking, Business Metrics, Cost Benefit Analysis, Business Economics, Environmental Issue, Business, Global Marketing, Stakeholder Engagement, Packaging and Labeling, Product Lifecycle Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      213 reviews

      Beginner · Course · 1 - 3 Months

    1…456…834

    In summary, here are 10 of our most popular business and service development courses

    • Business Analysis & Process Management: Coursera Project Network
    • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
    • Project Management for Development: Banco Interamericano de Desarrollo
    • Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
    • Servicio al cliente desde el punto de vista logístico: UBITS
    • Business Innovation: Prototyping, Markets, Strategy: Coursera Instructor Network
    • Diseño de Experiencia en Servicios: Universidad Austral
    • Hypothesis-Driven Development: University of Virginia
    • Gestion de projets de développement: Banco Interamericano de Desarrollo
    • International B2B (Business to Business) Marketing: Yonsei University

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