Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Project Risk Management, Agile Methodology, Risk Management, Management Reporting, Sprint Retrospectives, Performance Reporting, Team Oriented, Project Estimation, Project Performance, Estimation, Capacity Planning, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Development, Project Management, Employee Coaching, Kanban Principles, Change Management, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Conflict Management, Quality Assessment, Risk Management, Performance Analysis, Analysis, Communication, Estimation
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Marketing Strategies, Customer Engagement, Marketing Analytics, Consumer Behaviour, AI Enablement, B2B Sales
Intermediate · Specialization · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Management, Sales Training, Prospecting and Qualification, Inside Sales, Sales Enablement, Sales Process, Sales Prospecting, HubSpot CRM, Lead Generation, Sales, Sales Strategy, Consultative Selling, Consumer Behaviour, Management Training And Development, Target Market, Service Level Agreement, Employee Training
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Financial Modeling, Market Opportunities, New Business Development, Internal Auditing, Corporate Finance, Financial Statements, Business Strategy, Corporate Strategy, Business Planning, Corporate Accounting, Project Finance, Business Metrics, Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Data Mart, Unix Shell, Big Data, Performance Tuning, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Social Skills, Interpersonal Communications, Media and Communications, Customer Service, Verbal Communication Skills, Language Competency, Retail Sales, Health And Wellness Coaching
Intermediate · Specialization · 3 - 6 Months