Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Automation, AI Personalization, Web Design, Application Design, Customer Service, Web Design and Development, Merchant Services, Setting Appointments, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Database Development, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsible AI, Digital Advertising, Email Marketing, Generative AI, Marketing Automation, AI Personalization, Advertising Campaigns, Marketing, Marketing Strategies, Content Creation, Keyword Research, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Copywriting, E-Commerce
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Entrepreneurship, Business Modeling, Business Leadership, Digital Content, Content Creation, Innovation, Digital Transformation, Cultural Diversity, Consumer Behaviour, Business Economics, Economics, Marketing Strategies, Fundraising, Intellectual Property
Beginner · Course · 1 - 3 Months
Oracle
Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital
Beginner · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Ideation, Lean Methodologies, Process Development, Creative Thinking, New Product Development, Creativity, Storytelling, Corporate Strategy, Team Management, Business Strategies, Business Strategy, Organizational Strategy, Customer experience improvement, Customer Engagement, Business Process
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
Beginner · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Branding, Marketing, Brand Management, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Strategies, Target Market, Marketing Operations, Product Marketing, Customer Insights, Market Analysis
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation
Intermediate · Course · 1 - 4 Weeks