Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

SkillUp
Skills you'll gain: Virtual Teams, Team Collaboration, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Coaching, Smart Goals, Accountability Frameworks, Leadership and Management, Teamwork, Collaboration, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication
Intermediate · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Critical Thinking and Problem Solving, Complex Problem Solving, Problem Solving, Strategic Decision-Making, Advanced Analytics, Decision Making, Critical Thinking, Data Storytelling, Strategic Thinking, Systems Thinking, Creative Problem-Solving, Deductive Reasoning, Storytelling, Analytics, Analytical Skills, Statistical Analysis, Solution Design, Business Strategy, Analysis, Business Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, AI Integrations, Customer experience improvement, Scalability
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Human Resource Strategy, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Workforce Planning, Strategic Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Version Control, Git (Version Control System), GitHub, Software Versioning, Command-Line Interface, User Accounts
★ 4.5 (10) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Version Control, Unity Engine, GitHub, Bitbucket, Android Development, C# (Programming Language), Game Design, Mobile Development, Video Game Development, Software Versioning, Scripting, User Interface (UI), 3D Assets, Animation and Game Design, User Interface (UI) Design, Computer Graphics, Graphics Software, Animations, Graphical Tools, Application Deployment
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Team Performance Management, Team Management, Stakeholder Engagement, Risk Management, Negotiation, Team Building, Stakeholder Management, Stakeholder Communications, Cross-Functional Team Leadership, Risk Management Framework, Continuous Improvement Process, Risk Analysis, Cross-Functional Collaboration, Process Improvement, Agile Project Management, Team Collaboration
Beginner · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Color Matching, Graphic and Visual Design Software, Layout Design, Graphics Software, Image Quality
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Management, Team Motivation, Employee Onboarding, Mediation, Conflict Management, Drive Engagement, Team Leadership, New Hire Orientations, Sales Process, Sales Training, Employee Coaching, Employee Performance Management, Virtual Teams, Telecommuting, Team Management, Intercultural Competence, Performance Management, Rapport Building, On-The-Job Training, Team Performance Management
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Sales Development, Selling Techniques, Closing (Sales), Sales Strategy, Customer Relationship Building, Sales Management, Verbal Communication Skills, Customer Relationship Management, Relationship Management, Customer Relationship Management (CRM) Software, Communication, Business Software, Business Writing, Relationship Building, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months
Skills you'll gain: Consulting, Customer Insights, Salesforce, Business Consulting, Return On Investment, Technical Consulting, Consultative Approaches, Customer Analysis, Key Performance Indicators (KPIs), Data Architecture, Scalability, Data Integration, Data Strategy, Data Modeling, Performance Measurement, Customer Data Management, Data Integrity, Stakeholder Communications
Advanced · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixed · Course · 1 - 4 Weeks