Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Business Process Modeling, Stakeholder Engagement, Business Analysis, Cloud-Native Computing, Identity and Access Management, Data Migration, Software Architecture, Stakeholder Analysis, Extract, Transform, Load, Systems Design, Database Design, Systems Architecture, Stakeholder Management, Data Integration, Cybersecurity, Release Management, Enterprise Architecture, Project Management, Software Testing, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Prompt Patterns, Ideation, Verification And Validation, LLM Application, Productivity, AI Personalization, OpenAI, Responsible AI, Artificial Intelligence, Large Language Modeling, Risk Management Framework, Artificial Intelligence and Machine Learning (AI/ML), Testability, Creative Thinking, Human Computer Interaction, Scenario Testing, Creative Problem-Solving
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Design Thinking, Product Roadmaps, User Interface (UI) Design, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, Multimodal Prompts, Prompt Engineering, Data Presentation, Prompt Patterns, Graphing, Generative AI Agents, Generative AI, Timelines, LLM Application, ChatGPT, Artificial Intelligence, Complex Problem Solving, Ideation, Business Correspondence, Report Writing, Solution Design, Critical Thinking, Document Management, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, LLM Application, Productivity, OpenAI, Generative AI, Responsible AI, Data Synthesis, Image Analysis, Data Capture, Artificial Intelligence, Large Language Modeling, Data Analysis, Productivity Software, Marketing Automation, Workflow Management, Content Creation
Beginner · Specialization · 3 - 6 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Network Planning And Design, Logistics, Inventory Management System, Operations Research, Key Performance Indicators (KPIs), Transportation Operations, Corporate Sustainability, Strategic Planning, Risk Management, Coordination, Demand Planning, Data-Driven Decision-Making, Cost Reduction
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Database Design, Query Languages, Data Manipulation, Data Modeling, Relational Databases, Data Science, Data Analysis, Data Transformation
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Prompt Patterns, Workflow Management, Agentic systems, LLM Application, Productivity, AI Personalization, OpenAI, Artificial Intelligence, Business Process Automation, AI Product Strategy, Large Language Modeling, Automation, Artificial Intelligence and Machine Learning (AI/ML), Testability, Creative Thinking, Technology Strategies
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Video Game Development, Game Design, Animation and Game Design, C# (Programming Language), Object Oriented Programming (OOP), User Interface (UI), Prototyping, Debugging
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, User Interface (UI), Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Heat Maps, Data Visualization Software, Interactive Data Visualization, Distributed Computing, Computer Programming, Data Processing, Real Time Data, Performance Tuning
Intermediate · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Adobe Premiere, Peer Review, Video Editing, Videography, Video Production, Post-Production, Photo/Video Production and Technology, Editing, Creativity, Media Production, Visual Design, Graphic and Visual Design, Design Elements And Principles, Aesthetics, Storytelling, Creative Design, Performing Arts, Content Creation, Graphic and Visual Design Software, Personal Development
Beginner · Specialization · 3 - 6 Months