Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Cleansing, Data Analysis Expressions (DAX), Data Modeling, Financial Forecasting, Data Management, Business Intelligence Software, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software, Financial Modeling, Loans
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, LLM Application, Prompt Patterns, Generative Model Architectures, Regulatory Compliance, AI Product Strategy, Organizational Structure, Stakeholder Management, Deep Learning, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, GitHub, Web Design and Development, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Python Programming, Computer Programming, Cloud Hosting
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, 3D Assets, 3D Modeling, Computer Graphic Techniques, Computer Graphics, Virtual Environment, User Interface (UI), UI Components, Animations, Performance Tuning, Video Game Development, Data Import/Export, Game Design
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Agentic systems, Human Computer Interaction, UI/UX Strategy, Interaction Design, Persona (User Experience), User Experience Design, Responsible AI, AI Product Strategy, Artificial Intelligence, Automation, Trustworthiness, Machine Learning, Technology Strategies
Intermediate · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Image Quality, Web Content, Web Servers, Semantic Web, Cloud Hosting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Information Systems Security Assessment Framework (ISSAF), Operational Efficiency, Business Process Automation, Data Security, Critical Thinking, Analysis, Innovation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Spring Framework, Web Applications, Java Platform Enterprise Edition (J2EE), Java, Object Oriented Design, Back-End Web Development, Authentications, Application Development, Software Design, Database Design, Model View Controller, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Graphic Design, Adobe Creative Cloud, Graphic and Visual Design Software, Prompt Engineering, Image Analysis, Artificial Intelligence, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks