Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Problem Solving, Creative Problem-Solving, Root Cause Analysis, Critical Thinking and Problem Solving, Creativity, Analysis

Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Problem Solving, Innovation, Resourcefulness, Open Mindset, Needs Assessment, Overcoming Obstacles, Growth Mindedness, Personal Development, Adaptability, Productivity

Skills you'll gain: LinkedIn, Interviewing Skills, Social Media, Social Media Strategy, Professional Networking, Strategic Communication, Communication, Negotiation, Professionalism, Business Writing, Decision Making

Skills you'll gain: Media and Communications, Digital Communications, Interpersonal Communications, Non-Verbal Communication, Conflict Management, De-escalation Techniques

Skills you'll gain: Strategic Leadership, Organizational Strategy, Stakeholder Management, Strategic Planning, Business Metrics, Culture, Business Priorities, Leadership, Performance Measurement, Goal Setting, Communication

Skills you'll gain: Journals, Organizational Skills, Document Management, Information Architecture, Content Management, Network Analysis, System Configuration

Skills you'll gain: Collaboration, Creativity, Mechanics, Research, Creative Problem-Solving, Experimentation, Innovation, Mechanical Design, Aesthetics, Construction

Skills you'll gain: Collaboration, Cultural Diversity, Disabilities, Community Development, Immigration Law, Community Outreach, Social Skills, Social and Human Services, Social Justice, Empathy, Communication, Student Engagement

Skills you'll gain: Microsoft Excel, Microsoft Office, Spreadsheet Software, File Management, Data Entry, Productivity Software

Skills you'll gain: Productivity, Time Management, Prioritization, Mental Concentration, Goal Setting, Organizational Skills, Multitasking, Operational Efficiency, Performance Improvement

Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Communication, Decision Making