
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management
Build toward a degree
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Microservices, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Serverless Computing, Service Oriented Architecture, Cloud Computing Architecture, Systems Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Docker (Software), Information Management, Cloud Computing Architecture, Cloud-Native Computing, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Public Cloud, Database Management, DevOps, CI/CD, Relational Databases, Microservices, Scalability, Machine Learning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, System Monitoring, Application Deployment, DevOps, Microsoft Azure, Cloud Applications, Continuous Deployment, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Private Cloud, Cloud Infrastructure, Cloud Security, Cloud Development, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Continuous Deployment, Data Management
Build toward a degree
Intermediate · Course · 1 - 3 Months