Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management

Skills you'll gain: Social Justice, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Systems Thinking, Community Organizing, Cultural Diversity, Policy Analysis, Storytelling

Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness

Skills you'll gain: Responsible AI, Generative AI, Natural Language Processing, Robotics, Business Logic, Risk Mitigation

Skills you'll gain: Technical Documentation, Professionalism

Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Problem Solving, Innovation, Resourcefulness, Open Mindset, Needs Assessment, Overcoming Obstacles, Growth Mindedness, Personal Development, Adaptability, Productivity

Skills you'll gain: Gemini, API Gateway, Cloud Applications, Kubernetes, Google Cloud Platform, Containerization, Cloud Infrastructure, Cloud Development, Application Deployment, Prompt Engineering, CI/CD, Serverless Computing, Cloud-Native Computing, Microservices, Data Persistence, Application Development, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging

Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Technical Management, Engineering Management, Meeting Facilitation, Decision Making, Team Leadership, Team Building, Team Management, Leadership, Goal Setting, Discussion Facilitation, Delegation Skills, People Development, Communication, Recruitment

Skills you'll gain: Lifelong Learning, Learning Strategies, Adaptability, Willingness To Learn, Personal Development, Social Studies, Trend Analysis, digital literacy, Emerging Technologies, Open Mindset, Social Impact, Technology Solutions, Innovation, Digital Transformation

Skills you'll gain: Cost Estimation, Work Breakdown Structure, Project Risk Management, Project Schedules, Project Performance, Estimation, Project Planning, Communication Planning, Quality Management, Change Control, Timelines, Project Management, Milestones (Project Management), Planning, Peer Review, Budgeting, Scheduling, Risk Analysis, Project Implementation, Risk Management

Skills you'll gain: Unit Testing, Data Structures, Event-Driven Programming, File I/O, Interactive Data Visualization, Java, Java Programming, User Interface (UI), Object Oriented Programming (OOP), JUnit, Debugging, Object Oriented Design, Computer Programming, Cryptography, Software Engineering, Performance Tuning, Algorithms, Data Analysis, Software Design, Problem Solving