
Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
Intermediate · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Data Wrangling, Data Manipulation, Data Transformation, Data Integration, Extract, Transform, Load, Data Processing, Data Preprocessing, Data Cleansing, Data Quality, Alteryx, SQL, Data-Driven Decision-Making, Business Analysis, Data Pipelines, Relational Databases, Data Integrity, Query Languages, Internal Communications, Python Programming, Automation
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Feature Engineering, Personalized Service, Customer Insights, Customer Analysis, Marketing Analytics, Data Transformation, Predictive Analytics, Customer Engagement, Predictive Modeling, Data-Driven Marketing, Machine Learning Methods, Customer experience improvement, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Text Mining, Marketing Strategies, Business Intelligence, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Personally Identifiable Information, Data Governance, Data Management, Information Privacy, Law, Regulation, and Compliance, Data Security, Compliance Management, General Data Protection Regulation (GDPR), Information Management, Regulatory Compliance, Incident Response, Data Sharing, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulation and Legal Compliance, Legal Risk, Financial Regulations, Cyber Security Policies, Regulatory Requirements, Financial Regulation, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Storage Technologies, Data Architecture, Data Security, File Systems, Data Loss Prevention
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Analysis Software, Data Visualization, Data Presentation, Performance Improvement, Data-Driven Decision-Making, Data Collection, Process Improvement, Process Improvement and Optimization, Data Visualization Software, Business Process, Business Process Improvement, Business Analytics, Analytics, Root Cause Analysis, Lean Methodologies
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Security, Data Governance, Data Architecture, Data Quality, Incident Response, Security Controls, Information Privacy, Data Management, Computer Security Incident Management, Security Strategy, Threat Management, Threat Detection, General Data Protection Regulation (GDPR), Law, Regulation, and Compliance, Data Infrastructure, Risk Management, Cybersecurity, Compliance Management, Encryption, Incident Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Statistical Reporting, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Self Service Technologies
Beginner · Course · 1 - 3 Months