IT management courses can help you learn project management, IT governance, cybersecurity principles, and service delivery frameworks. You can build skills in risk assessment, budget management, and team leadership. Many courses introduce tools like ITIL for service management, Agile methodologies for project execution, and software solutions for monitoring and analytics, showing how these skills and tools work together to enhance organizational efficiency.

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Server Administration, Active Directory, Cloud Computing, Windows Servers, Servers, Network Administration, Information Technology, Disaster Recovery, Data Storage Technologies, Technical Consulting, Dynamic Host Configuration Protocol (DHCP), Virtualization, Network Protocols, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cyber Governance, Security Management, Incident Management, Cyber Security Strategy, Business Continuity, Disaster Recovery, IT Management, Cybersecurity, Information Systems Security, Governance, Cyber Risk, Cyber Security Policies, Security Controls, Asset Management, Security Requirements Analysis, Information Assurance, Key Performance Indicators (KPIs), Leadership and Management, Leadership, Technical Communication
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Stakeholder Communications, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Team Leadership, Project Schedules, Virtual Teams, Team Building, Conflict Management, Change Management, Project Management Life Cycle, Return On Investment, Strategic Leadership, Communication, Risk Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Contingency Planning, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Business Continuity Planning, OSI Models, User Accounts, Group Policy, Security Management, Microsoft Servers, Operating System Administration, Systems Administration, Virtualization, Cybersecurity
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Cloud Services, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, Governance, Project Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Data Loss Prevention, Endpoint Security, Microsoft Azure, Cloud Security, Active Directory, Personally Identifiable Information, Multi-Factor Authentication, Data Security, Multi-Tenant Cloud Environments, Single Sign-On (SSO), Security Controls, Threat Management, Role-Based Access Control (RBAC), Malware Protection, Data Governance, Threat Detection, User Accounts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Scoping, Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Project Management Life Cycle, Information Technology, Leadership Studies, Stakeholder Analysis, Timelines, Project Schedules, Human Resources Management and Planning, Procurement
Build toward a degree
Beginner · Course · 1 - 3 Months
IT management refers to the process of overseeing an organization's information technology resources to ensure they align with business goals. This includes managing IT infrastructure, software applications, and data management systems. Effective IT management is crucial as it helps organizations optimize their technology investments, improve operational efficiency, and enhance service delivery. In today's digital age, where technology plays a pivotal role in business success, understanding IT management is essential for driving innovation and maintaining a competitive edge.‎
A career in IT management can lead to various roles, including IT Manager, IT Project Manager, Systems Administrator, and Chief Information Officer (CIO). These positions involve overseeing IT teams, managing projects, and ensuring that technology strategies support organizational objectives. Additionally, roles such as IT Consultant and IT Service Manager are also common, allowing professionals to work across different industries and sectors, providing valuable insights and solutions to enhance IT operations.‎
To succeed in IT management, you should develop a mix of technical and soft skills. Key technical skills include knowledge of IT infrastructure, project management methodologies, and cybersecurity principles. Soft skills such as leadership, communication, and problem-solving are equally important, as they enable you to effectively manage teams and collaborate with stakeholders. Familiarity with tools and frameworks like Agile and ITIL can also enhance your capabilities in this field.‎
There are several online courses available for those interested in IT management. Some recommended options include Foundations of IT Project Management and Governance and Management of IT. These courses provide foundational knowledge and practical skills that can help you navigate the complexities of IT management effectively.‎
Yes. You can start learning IT management on Coursera for free in two ways:
If you want to keep learning, earn a certificate in IT management, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎
To learn IT management, start by identifying your specific interests within the field. Consider enrolling in foundational courses to build your knowledge base. Engage with online communities, attend webinars, and participate in discussions to deepen your understanding. Practical experience is also crucial; seek internships or volunteer opportunities that allow you to apply what you've learned in real-world settings.‎
Typical topics covered in IT management courses include IT strategy, project management, service management, risk management, and governance. Courses often explore frameworks such as ITIL and Agile, as well as emerging trends in technology and their implications for businesses. Understanding these topics will equip you with the knowledge needed to manage IT resources effectively.‎
For training and upskilling employees in IT management, consider courses like ITSM Foundations: Optimizing IT Service Management and Google Project Management Professional Certificate. These programs are designed to enhance practical skills and knowledge, making them ideal for workforce development in IT management.‎