Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Capacity Management
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Trend Analysis, Chronic Diseases, Public Health, Public Health and Disease Prevention, Health Policy, Data Analysis, Biostatistics, System Monitoring, Health Informatics, Technical Communication, Media and Communications, Infectious Diseases, Law, Regulation, and Compliance, Data Ethics, Data Collection, Risk Analysis, Information Privacy
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Visionary, Systems Thinking, Strategic Thinking, Brainstorming, Game Theory, Creative Thinking, Dealing With Ambiguity, Collaboration, Interviewing Skills, Emerging Technologies, Strategic Planning, Innovation, Cognitive flexibility, Ethical Standards And Conduct, Empathy, Creativity, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, Business Transformation, Digital Transformation, E-Commerce, Systems Design, Scalability, Business Strategy, Governance
Mixed · Course · 1 - 4 Weeks

Fundação Lemann
Skills you'll gain: Education Software and Technology, End User Training and Support, Innovation, Technology Strategies, Digital Transformation
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: 3D Modeling, 3D Assets, Visualization (Computer Graphics), Computer-Aided Design, Design, Graphic and Visual Design, Architectural Design, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Planning, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, Human Centered Design, Design Thinking, User Research, Agile Product Development, Amazon Web Services, New Product Development, Generative AI, Innovation, Machine Learning, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Social Sciences, Cultural Diversity, Interpersonal Communications, Conflict Management, Sociology, Program Evaluation
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Creative Design, Animations, Visualization (Computer Graphics), ChatGPT, Conceptual Design, Creativity, Image Quality, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Data Security, Cloud Security, Metadata Management, Information Management, Regulatory Requirements, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management
Beginner · Course · 1 - 4 Weeks