Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Social Media Campaigns, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Business Relationship Management, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, DevOps, Test Driven Development (TDD), CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, Continuous Deployment, Sprint Retrospectives, Sprint Planning, User Story
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Relationship Building, Professional Development, Strategic Leadership, Initiative and Leadership, Leadership, Personal Development, Self-Awareness, Branding, Goal Setting, General Networking, Growth Mindedness, Business
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, System Testing, Integration Testing, User Acceptance Testing (UAT), Unit Testing, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Smart Goals, Target Audience, Campaign Management, Business Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Marketing Strategies, Social Media Marketing, Key Performance Indicators (KPIs), Target Market, Content Strategy, Marketing Planning, Business Planning, Customer Analysis, User Feedback
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Bioinformatics, Data Analysis Software, Scientific Visualization, Taxonomy, Data Integration, Data Import/Export
Intermediate · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Presentation, Data Analysis Expressions (DAX), Data Quality, Data Transformation, Data Preprocessing, Data Validation, Data Integration, Data Analysis
Advanced · Specialization · 1 - 3 Months

28DIGITAL
Skills you'll gain: Data Strategy, Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Analysis, Risking, Machine Learning, Unsupervised Learning, Regression Analysis, Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Classification Algorithms
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Economics, Behavioral Economics, Supply And Demand, Policy Analysis, Market Dynamics, Business Economics, Public Policies, Socioeconomics, Consumer Behaviour, Political Sciences, Decision Making
Beginner · Course · 1 - 4 Weeks