Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Prototyping, Product Design, Product Development, Hardware Design, Research and Design, Design Specifications, Ideation, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Strategies, Project Design, Design, Consultative Approaches, Design Elements And Principles, Project Planning, Client Services, Project Management, Aesthetics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Adobe Photoshop, Responsible AI, Generative AI, Visual Design, Graphic Design, User Interface and User Experience (UI/UX) Design, Logo Design, Generative AI Agents, Content Creation, Digital Design, File Management, Design Reviews, Project Design, Prompt Engineering, Image Analysis, Client Services, Marketing Collateral, Branding, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, AI Product Strategy, Technical Design, Machine Learning, Data-Driven Decision-Making, Deep Learning, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of North Texas
Skills you'll gain: Research Design, Research, Research Methodologies, Surveys, Qualitative Research, Scientific Methods, Research Reports, Data Collection, Sample Size Determination, Analysis, Ethical Standards And Conduct, Decision Making
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Unity Engine, Game Design, 3D Assets, Video Game Development, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, Prototyping, C# (Programming Language), User Interface (UI), Animation and Game Design, Software Design, Storytelling, Software Documentation, User Experience Design, Conceptual Design, Computer Graphics, Ideation, Multimedia
Beginner · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Electrical Power, Basic Electrical Systems, Electric Power Systems, Wiring Diagram, Equipment Design, Energy and Utilities, Electronic Components, Sustainable Design, System Requirements, Electrical Safety, Engineering Calculations, Performance Testing, Physical Science, Estimation
Intermediate · Course · 1 - 3 Months

Clemson University
Skills you'll gain: Graph Theory, Data Structures, Algorithms, Theoretical Computer Science, Computational Thinking, Computer Programming, Design Strategies, Mathematical Theory & Analysis, Probability
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Design, Digital Design, Product Design, Graphic and Visual Design Software, Creative Design, Color Theory, Graphic Design, Intellectual Property, E-Commerce, Direct Selling, Digital Content, Digital Assets, Marketing, Marketing Materials
Advanced · Guided Project · Less Than 2 Hours
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Electronics, Electronics Engineering, Hardware Design, Electrical Engineering, Schematic Diagrams, Electronic Components, Computer-Aided Design, Design Software, Engineering Documentation, Design Specifications, Open Source Technology
Intermediate · Course · 1 - 4 Weeks