
Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Content Scheduling, Customer Relationship Management (CRM) Software, Social Media Management, Web Presence, Social Media Marketing, Digital Marketing Tools, Social Media Content, Customer Communications Management, Customer Engagement, Brand Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: digital literacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Data Visualization, Oral Expression, Verbal Communication Skills, Dashboard Creation, Presentations, Dashboard, Storytelling, Persuasive Communication, Communication, Non-Verbal Communication, Target Audience, Decision Making, Case Studies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Patient Communication, Active Listening, Dignity in Care, Empathy, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Procurement, Purchasing, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, Meeting Facilitation, Project Management, Vendor Relationship Management, Supply Management, CI/CD, Issue Tracking, Request for Proposal, Project Coordination, Project Risk Management, Collaborative Software, Team Management, Request For Quotation (RFQ), Risk Management, Change Orders
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Design Thinking, Competitive Analysis, Process Design, Business Strategy, Growth Strategies, Business Strategies, Emerging Technologies, Business Economics, Innovation, Market Dynamics, Leadership, Communication
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Pedagogy, General Networking, Blockchain, Teaching, Emerging Technologies, Education and Training, Computer Networking, Internet Of Things, Instructional Strategies, Digital pedagogy, Instructing, Computer Science, K-12 pedagogy, Data Security, Social Impact, Cybersecurity, Information Privacy, Media and Communications, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Communication, Cloud Storage
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Clinical Leadership, Patient Communication, Conflict Management, Patient Coordination, Care Management, Patient Advocacy, Nursing Practices, Communication Strategies, Nursing, Change Management, Leadership, Nursing and Patient Care, Communication, Nursing Care, Health Care Administration, Medical History Documentation
Intermediate · Course · 1 - 4 Weeks