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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    N

    NIIT

    Introduction to building Web Pages using HTML5 and CSS3

    Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Web Development, Front-End Web Development, Semantic Web, Integrated Development Environments

    3.1
    Rating, 3.1 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    AI For Everyone

    Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Machine Learning, Data Science, Deep Learning, Artificial Neural Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    52K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Relational Database Administrator with GenAI

    Skills you'll gain: Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Data Engineering, Database Administration, Data Pipelines, SQL, Database Management, Extract, Transform, Load, Apache Airflow, Database Architecture and Administration, Shell Script, IBM DB2, Data Store, Relational Databases, Jupyter, Generative AI, Data Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    61K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Soutien des TI de Google

    Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Lightweight Directory Access Protocols, TCP/IP, Security Awareness, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    141 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    The Singer Songwriter

    Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Instrumental Music, Editing, Self-Awareness, Performing Arts, digital literacy, Technical Support, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Data Engineering

    Skills you'll gain: NoSQL, Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Apache Hadoop, Apache Spark, MongoDB, Database Administration, Data Pipelines, SQL, IBM Cognos Analytics, Extract, Transform, Load, Jupyter, Generative AI, Professional Networking, Python Programming, Data Analysis, Data Science

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    62K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Neural Networks and Deep Learning

    Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Recurrent Neural Networks (RNNs), Machine Learning, Python Programming, Linear Algebra, Performance Tuning, Algorithms

    4.9
    Rating, 4.9 out of 5 stars
    ·
    124K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Frontend Development using React

    Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Web Components, UI Components, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks, Test Case

    3.4
    Rating, 3.4 out of 5 stars
    ·
    82 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    IBM & Darden Digital Strategy

    Skills you'll gain: Cloud Deployment, Digital Transformation, Business Strategy, Competitive Analysis, Cloud Computing Architecture, Data Wrangling, Cloud Services, Business Transformation, Cloud Infrastructure, Big Data, Generative AI, Cloud Storage, Data Analysis, Responsible AI, Cloud Computing, Statistical Analysis, Data Cleansing, Apache Hadoop, Cloud Security, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM DevOps and Software Engineering

    Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Linux Commands, Bash (Scripting Language), Cloud Deployment, Serverless Computing, Software Development Life Cycle, Agile Software Development, Test Driven Development (TDD), GitHub, Containerization, Continuous Integration, Cloud-Native Computing, DevOps, Jupyter, Grafana, Flask (Web Framework), Software Engineering, Application Development

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    64K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Building RESTful APIs Using Node.js and Express

    Skills you'll gain: Restful API, Application Programming Interface (API), Node.JS, Software Documentation, Web Services, Middleware, Authentications, JSON, Web Frameworks, Server Side, Web Applications, Back-End Web Development, Authorization (Computing)

    4
    Rating, 4 out of 5 stars
    ·
    23 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Introduction to building Web Pages using HTML5 and CSS3: NIIT
  • AI For Everyone: DeepLearning.AI
  • IBM Relational Database Administrator with GenAI: IBM
  • Soutien des TI de Google: Google
  • The Singer Songwriter: Berklee
  • The Service Desk Handbook: Packt
  • IBM Data Engineering: IBM
  • Neural Networks and Deep Learning: DeepLearning.AI
  • Frontend Development using React: NIIT
  • IBM & Darden Digital Strategy: University of Virginia Darden School Foundation

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