Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Testing, Test Automation, Integration Testing, System Testing, Acceptance Testing, Software Quality Assurance, Test Data, Risk Management, Test Case, Risk Management Framework, Issue Tracking, Performance Testing, Version Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Scikit Learn (Machine Learning Library), Data Visualization, Feature Engineering, Data Preprocessing, Customer Analysis, Predictive Modeling, Predictive Analytics, Marketing Analytics, Applied Machine Learning, Logistic Regression, Data Cleansing, Data Manipulation, Advertising, Digital Advertising, Performance Analysis, Machine Learning, Python Programming, Deep Learning
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Responsible AI, Tensorflow, Data Ethics, AI Personalization, Internet Of Things, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Artificial Intelligence, Emerging Technologies, Wireless Networks, Generative AI, Generative AI Agents, Network Performance Management, Digital Communications, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Business Research, Communication, Solution Selling, Computer Hardware, Software As A Service
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Strategy, Business Planning, Technology Strategies, Digital Transformation, Innovation, Strategic Thinking, Business Modeling, Emerging Technologies, Organizational Change, Business Technologies, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Airbus Beyond
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Logistics Management, Risk Management, Strategic Planning, Leadership, Transportation Operations, Operations, Inventory Control
Beginner · Course · 1 - 3 Months
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Data Synthesis, Network Analysis, Biology, Biotechnology, Data Integration, Systems Engineering, Laboratory Testing, Bioinformatics, Systems Integration, Research, Simulation and Simulation Software, Mathematical Modeling
Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Awareness, Market Research, Strategic Marketing, Branding, Marketing Strategies, Marketing, Brand Management, Research, User Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Excel Macros, Data Analysis, Data Visualization Software, Data Security, Data Integrity, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Data Integration
Intermediate · Course · 1 - 3 Months