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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Brand Identity and Strategy

    Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory

    4.7
    Rating, 4.7 out of 5 stars
    ·
    870 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    How to Optimize Your Instagram Account

    Skills you'll gain: Instagram, Social Media Content, Content Creation, Social Media, Social Media Marketing, Driving engagement, Account Strategy, Brand Awareness, Digital Design

    4.2
    Rating, 4.2 out of 5 stars
    ·
    340 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Photography Techniques: Light, Content, and Sharing

    Skills you'll gain: Photography, Photo Editing, Image Quality, Peer Review, Digital Publishing, Creativity, Information Privacy, Web Design and Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    National Taiwan University

    大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

    Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Analytics, Data-Driven Decision-Making, Financial Services

    4.8
    Rating, 4.8 out of 5 stars
    ·
    413 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Django Features and Libraries

    Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Back-End Web Development, Database Design, Data Modeling, Authentications, User Accounts, Relational Databases, Data Validation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    396 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Critical Thinking Skills for the Professional

    Skills you'll gain: Problem Solving, Brainstorming, Critical Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Cognitive flexibility, Self-Awareness, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Introduction to Software Testing

    Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking

    4.4
    Rating, 4.4 out of 5 stars
    ·
    809 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    McMaster University

    Finance for Everyone: Decisions

    Skills you'll gain: Finance, Peer Review, Project Design, Business Mathematics, Market Dynamics, Financial Analysis, Financial Planning, Capital Markets, Economics, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    899 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Introduction to Semiconductor Packaging

    Skills you'll gain: Semiconductors, Electronics, Reliability, Electronic Components, Electronic Systems, Computer Hardware, Thermal Management, Engineering Design Process, Mechanical Design, Technology Roadmaps, Electrical Systems, Manufacturing Processes

    4.7
    Rating, 4.7 out of 5 stars
    ·
    150 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Build, Train and Deploy ML Models with Keras on Google Cloud

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, MLOps (Machine Learning Operations), Deep Learning, Artificial Neural Networks, Cloud Computing, Machine Learning, Data Cleansing, Python Programming, Data Transformation, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    2.8K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Peking University

    C++程序设计

    Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Computer Programming, Programming Principles, C (Programming Language), Software Design, Algorithms, File Management, Data Structures

    4.7
    Rating, 4.7 out of 5 stars
    ·
    812 reviews

    Mixed · Course · 1 - 3 Months

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Brand Identity and Strategy: IE Business School
  • How to Optimize Your Instagram Account : Coursera
  • Photography Techniques: Light, Content, and Sharing: Michigan State University
  • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
  • Django Features and Libraries: University of Michigan
  • Critical Thinking Skills for the Professional: University of California, Davis
  • Introduction to Software Testing: University of Minnesota
  • GenerativeAI for Customer Success: Coursera
  • Finance for Everyone: Decisions: McMaster University
  • Introduction to Semiconductor Packaging: Arizona State University

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