Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

Skills you'll gain: Data Visualization Software, Tableau Software, Financial Modeling, Business Process, Peer Review, Presentations, Property Management, Data Analysis, MySQL, Financial Forecasting, Risk Analysis, Real Estate, Microsoft Excel, Profit and Loss (P&L) Management, Analytics, SQL

Skills you'll gain: Hospice, Patient Communication, Patient Education And Counseling, Patient-centered Care, Care Management, Patient Advocacy, Psychosocial Assessments, Family Support, Mental Health, Stress Management, Cultural Diversity

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: Exploratory Data Analysis, Data Presentation, Probability Distribution, Statistical Hypothesis Testing, Data Visualization Software, Data Analysis, Data Science, Probability & Statistics, Statistical Analysis, Jupyter, Matplotlib, Data Cleansing, Pandas (Python Package), Statistical Inference, Statistics, Data Quality, Data Manipulation, Python Programming, Machine Learning

Skills you'll gain: PySpark, Apache Spark, MySQL, Data Pipelines, Scala Programming, Extract, Transform, Load, Apache Hadoop, Customer Analysis, Classification And Regression Tree (CART), Predictive Modeling, Applied Machine Learning, Data Processing, Advanced Analytics, Big Data, Apache Maven, Statistical Machine Learning, Unsupervised Learning, SQL, Apache, Python Programming

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Innovation, Sustainable Development, Environmental Issue, Social Sciences, Economics, Policy, and Social Studies, Policy Analysis, Climate Change Adaptation, Systems Thinking, Emerging Technologies, Research, Big Data

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Package and Software Management, Shell Script, Job Control Language (JCL), Unix Shell, File Management, Unix, User Accounts, Operating System Administration, Systems Administration, File Systems, Unix Commands, Disaster Recovery, System Monitoring, System Software, System Configuration, Operating Systems, Identity and Access Management, Command-Line Interface, Data Centers, TCP/IP

Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions