• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to battery-management systems

    Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Electronic Components, Safety Standards, Control Systems, Basic Electrical Systems, Thermal Management, Failure Analysis, Energy and Utilities, Electrical Engineering, Manufacturing Processes, Materials science, Chemical Engineering, Chemistry, Requirements Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    West Virginia University

    Account Management & Sales Force Design

    Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Sales Training, Inside Sales, Selling Techniques, Business Strategy, Outside Sales, Recruitment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    303 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights

    4.3
    Rating, 4.3 out of 5 stars
    ·
    355 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Human Resource Management: HR for People Managers

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Employee Performance Management, Recruitment Strategies, Human Capital, Full Cycle Recruitment, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, People Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Leadership and Team Management

    Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Cross-Functional Team Leadership, Leadership and Management, Lean Six Sigma, Process Improvement, Business Metrics, Collaboration, Project Management, Organizational Structure, Leadership, Key Performance Indicators (KPIs), Delegation Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Personal Productivity, Time Management and Prioritization

    Skills you'll gain: Prioritization, Productivity, Strategic Prioritization, Productivity Software, Ability To Meet Deadlines, Personal Development, Workflow Management, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    383 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Certified Associate in Project Management (CAPM)

    Skills you'll gain: Stakeholder Management, Project Documentation, Requirements Management, Scope Management, Earned Value Management, Project Performance, Risk Management, Acceptance Testing, Ethical Standards And Conduct, Kanban Principles, Business Process Modeling, Waterfall Methodology, Team Leadership, Project Schedules, Scaled Agile Framework, Project Management Software, Communication Planning, Business Modeling, Stakeholder Analysis, Registration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Risk Management Professional Certification Prep

    Skills you'll gain: Risk Management, Risk Analysis, Project Risk Management, Root Cause Analysis, Risk Mitigation, Contingency Planning, Business Risk Management, Continuous Monitoring, Brainstorming, Performance Analysis, Communication Planning, Stakeholder Management, Project Management, Threat Management, Conflict Management, Operational Analysis, Analysis, Agile Methodology, Stakeholder Engagement, Operational Risk

    4.8
    Rating, 4.8 out of 5 stars
    ·
    113 reviews

    Intermediate · Specialization · 1 - 3 Months

  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    T

    Tally Education and Distribution Services Private Limited

    Payroll & HR Management

    Skills you'll gain: Payroll, Payroll Systems, Payroll Administration, Payroll Processing, Payroll Reporting, Income Tax, Human Resources Software, Compensation Management, Tax Compliance, Tax Laws

    4.4
    Rating, 4.4 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Unilever

    Supply Chain Management and Analytics

    Skills you'll gain: Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Transportation, Supply Chain, and Logistics, Capacity Planning, Supplier Management, Logistics, Analytics, Scheduling, Corporate Sustainability, Inventory Management System, Forecasting, Data Analysis, Sustainability Standards, Security Management, Risk Management, Data Visualization, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    528 reviews

    Beginner · Course · 1 - 3 Months

Searches related to it service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…212223…834

In summary, here are 10 of our most popular it service management courses

  • Introduction to battery-management systems: University of Colorado Boulder
  • Account Management & Sales Force Design: West Virginia University
  • Quality Improvement and Management: Board Infinity
  • Human Resource Management: HR for People Managers: University of Minnesota
  • Leadership and Team Management: SkillUp
  • Retail Customer Service: CVS Health
  • Personal Productivity, Time Management and Prioritization: Starweaver
  • Certified Associate in Project Management (CAPM): Packt
  • Risk Management Professional Certification Prep: LearnKartS
  • Integrate Private Service Connect with Service Directory: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok