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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • P

      Packt

      Project Finance & Excel: Build Financial Models from Scratch

      Skills you'll gain: Timelines, Return On Investment, Financial Statements, Financial Analysis, Balance Sheet, Construction Management, Capital Expenditure, Operating Cost, Income Statement, Cash Flow Forecasting, Microsoft Excel, Scheduling, Cash Flows, Revenue Forecasting

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Development for Technical Managers

      Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Engineering Management, Innovation, Product Management, Team Management, Product Planning, Market Research, Prototyping, Project Portfolio Management, Agile Product Development, Product Roadmaps, Strategic Marketing, Conceptual Design, Process Development, Product Lifecycle Management, Team Building

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      34 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Investment Evaluation

      Skills you'll gain: Capital Budgeting, Financial Analysis, Financial Forecasting, Cash Flows, Return On Investment, Investments, Risk Analysis, Analysis

      5
      Rating, 5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      YouTube como un canal estrategico

      Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      A

      Accenture

      Start Your Lifelong Learning

      Skills you'll gain: Conflict Management, Growth Mindedness, Emotional Intelligence, Lifelong Learning, Critical Thinking, Active Listening, Interpersonal Communications, Decision Making, Problem Solving, Willingness To Learn, Communication, Stress Management, Resilience, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Networking Fundamentals and Physical Networks

      Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Network Protocols, Local Area Networks, General Networking, Network Architecture, Network Infrastructure, Computer Networking, Hardware Troubleshooting, Network Switches, Test Tools

      5
      Rating, 5 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      External Communications Channels

      Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Management, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate

      Skills you'll gain: AWS SageMaker, AWS CloudFormation, Amazon S3, Serverless Computing, Amazon DynamoDB, Amazon CloudWatch, Cloud Security, Data Security, Amazon Redshift, AWS Kinesis, Data Integration, Cloud Storage, Amazon Web Services, Data Lakes, Data Storage, Databases, Apache Airflow, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Discovery and Low-Fidelity Design with Figma

      Skills you'll gain: User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, UI/UX Research, Persona (User Experience), User Experience, Usability, User Centered Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Collaborative Software, User Flows

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Amsterdam

      Teaching in University Science Laboratories (Developing Best Practice)

      Skills you'll gain: Laboratory Experience, User Feedback, Experimentation, Research, Scientific Methods, Safety Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Snowflake - SnowPro Core Certification Preparation

      Skills you'll gain: Performance Tuning, User Accounts, Data Warehousing, Data Modeling, Data Integration, SQL, Cloud Computing Architecture, Role-Based Access Control (RBAC), Data Import/Export, Data Management, Business Intelligence, Data Transformation, Data Security, Analytics

      3
      Rating, 3 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…210211212…445

    In summary, here are 10 of our most popular customer experience courses

    • Project Finance & Excel: Build Financial Models from Scratch: Packt
    • Product Development for Technical Managers: University of Colorado Boulder
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Investment Evaluation: Duke University
    • YouTube como un canal estrategico: Coursera Project Network
    • Start Your Lifelong Learning: Accenture
    • Networking Fundamentals and Physical Networks: Packt
    • External Communications Channels: University of California, Irvine
    • Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate: Whizlabs
    • Discovery and Low-Fidelity Design with Figma: Coursera

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