
Skills you'll gain: Customer Retention, Customer Analysis, Customer experience improvement, Customer Support, Data Analysis, Predictive Modeling, Operational Analysis, Operational Efficiency, AI literacy, Anomaly Detection, Network Monitoring, AI Integrations, Digital Transformation
★ 4.4 (7) · Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Collaboration, Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership Development, Professional Development, Leadership, Organizational Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management
★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Personal Development, Decision Making, Leadership Development, Communication, Verbal Communication Skills, Professionalism, Communication Strategies, Personal Integrity, Decisiveness, Leadership, Personal Attributes, Planning, Strategic Decision-Making, Problem Solving, Goal Setting, Self-Awareness, Analytical Skills
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Social Media, E-Commerce, Social Media Management, Organizational Development, Business Modeling, Management Information Systems, Technology Strategies, Business Technologies, Business Communication, Systems Integration, Emerging Technologies, System Implementation, Information Systems, Enterprise Resource Planning, Internet Of Things
★ 4.9 (14) · Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Change Management, Organizational Change, Leadership Studies, Leadership and Management, Organizational Development, Management Training And Development, Leadership, Organizational Leadership, Strategic Planning, Adaptability, Overcoming Objections, Leadership Development, Motivational Skills, Communication Strategies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Active Listening, Storytelling, Empathy, Diversity Awareness, Cognitive flexibility, Initiative and Leadership, Creativity, Cultural Diversity, Leadership, Self-Awareness, Social Justice, Open Mindset, Creative Thinking, Sociology, Social Sciences, Communication
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Computational Logic, Systems Design, Verification And Validation, Computer Engineering, Communication Systems, Systems Analysis, Software Systems, Process Modeling, Functional Testing, Theoretical Computer Science, Computational Thinking, Functional Specification, Software Architecture, Model Optimization, Software Design, Graph Theory, Software Testing, Software Quality Assurance, Computer Architecture, Logical Reasoning
★ 4.7 (11) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Word, Microsoft Office, Document Management, Productivity Software, Recruitment, Writing, Design
★ 4 (35) · Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Institutional Review Board (IRB), Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Experimentation, Neurology, Informed Consent, Market Research, Marketing, Analysis, Data Analysis
★ 4.5 (6) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, User Accounts, Telecommuting, Virtual Environment, Communication, Business Communication, Public Speaking, Marketing Communications
★ 4 (8) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Emotional Intelligence, Drive Engagement, Cognitive flexibility, Leadership, Team Motivation, Organizational Leadership, Team Building, Leadership Development, Business Leadership, Team Leadership, Team Performance Management, Leadership and Management, Adaptability, Professional Development, Personal Development, Employee Coaching, Change Management, Coaching, Visionary, Business Communication
★ 4.8 (16) · Intermediate · Course · 1 - 4 Weeks