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Results for "customer support"


  • P

    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Oral Expression, Emotional Intelligence, Empathy & Emotional Intelligence, Business Planning, Verbal Communication Skills, Target Market, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Marketing, Marketing Planning, Microsoft Excel, Financial Analysis, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

  • N

    Northeastern University

    Engaging in Strategic Management in Healthcare Organizations

    Skills you'll gain: Strategic Decision-Making, Strategic Planning, Decision Making, Strategic Thinking, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Plan Execution, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Health Administration, Leadership, Organizational Development, Mergers & Acquisitions, Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Winning at Sales

    Skills you'll gain: Sales Presentations, Sales Management, Sales, Selling Techniques, Sales Strategy, Account Management, Sales Territory Management, General Sales Practices, Account Strategy, Sales Process, Closing (Sales), Presentations, Showrooms, Client Services, Customer Acquisition Management, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building

    Intermediate · Course · 1 - 3 Months

  • L

    Logical Operations

    ITIL 4: Core Principles and Components

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Information Technology, Operations Management, Information Technology Operations, Governance, Operations, Asset Management, Automation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • R

    Rice University

    Using Educational Technology with English Learners

    Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, Digital pedagogy, Collaborative Software, English Language, Intellectual Property, Language Learning, Digital Communications

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Agile Excellence with Scrum: Planning, CI, Backlog Mastery

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Quality Improvement, Process Improvement, DevOps, User Story, Initiative and Leadership, Scalability, Innovation, Organizational Development, Continuous Deployment, Performance Metric, CI/CD, Continuous Integration, Strategic Planning, Capacity Planning, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting

    3.8
    Rating, 3.8 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • S

    SkillUp

    Data Architect Capstone Project

    Skills you'll gain: Data Migration, Data Integration, Enterprise Architecture, Data Management, Data Pipelines, Data Integrity, Data Storage

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera

    Build Client Rapport

    Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication

    Intermediate · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Gerenciamento de Serviços de TI

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Powering Up Your Power BI Skills

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Customer Analysis, Dashboard, Data Modeling, Dashboard Creation, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Cleansing

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Scalable Agile for Teams & Leaders with Jira Align

    Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Agile Product Development, Stakeholder Management, Release Management, Stakeholder Communications, Real Time Data, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Management Reporting, Business Priorities, Continuous Delivery, Prioritization, CI/CD, Workflow Management

    Beginner · Course · 1 - 4 Weeks

1…251252253…458

In summary, here are 10 of our most popular customer support courses

  • Skills for a Modern Entrepreneur or Business Owner: Packt
  • Engaging in Strategic Management in Healthcare Organizations: Northeastern University
  • Winning at Sales: Packt
  • ITIL 4: Core Principles and Components: Logical Operations
  • Using Educational Technology with English Learners: Rice University
  • Agile Excellence with Scrum: Planning, CI, Backlog Mastery: Board Infinity
  • Data Architect Capstone Project: SkillUp
  • Build Client Rapport: Coursera
  • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services

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