Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.
University of Michigan
Skills you'll gain: Intellectual Property, Strategic Decision-Making, Decision Making, Arbitration, Mediation, Business Ethics, Leadership, Law, Regulation, and Compliance, Business Strategy, Talent Acquisition, Contract Management, Innovation, Regulatory Compliance, Human Resources, Product Development, Business Risk Management, Business Modeling
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Version Control, GitHub, Debugging, Git (Version Control System), Unit Testing, Data Structures, Python Programming, Software Testing, Programming Principles, Scripting, Computer Programming, Web Development, Algorithms, Program Development, Development Environment, Scripting Languages, Integrated Development Environments, Object Oriented Programming (OOP), Jupyter
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Risk Management, Project Controls, Project Implementation, Conflict Management, Risk Management, Quality Assurance, Engineering Management, Verbal Strategic Communication, Communication Strategies, Project Management, Risk Mitigation, Project Management Life Cycle, Business Risk Management, Risk Analysis, Scope Management, Product Quality (QA/QC), Quality Assurance and Control
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Project Management, Organizational Leadership, Leadership, Communication Strategies, Simulation and Simulation Software, Communication
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Rmarkdown, Knitr, Data Sharing, General Science and Research, Statistical Reporting, Data Analysis, Data Validation, Exploratory Data Analysis, R Programming, Technical Communication, Version Control
Mixed · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Team Management, Social Skills, Leadership, Empathy, Conflict Management, Personal Development, Social Media, Systems Thinking, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Conflict Management, Trustworthiness, Virtual Teams, Team Leadership, Telecommuting, Collaboration, Leadership, Constructive Feedback, Leadership Development, Team Building, Emotional Intelligence, Interpersonal Communications, Communication Strategies, Stress Management
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Coaching, Empathy, Leadership Development, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Self-Awareness, Organizational Change, Leadership, Change Management, Neurology, Self-Motivation, Stress Management, Goal Setting, Physiology
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Management, Team Building, Team Leadership, Team Motivation, Conflict Management, Collaboration, Performance Management, Drive Engagement, Organizational Structure, Innovation, Diversity and Inclusion, Decision Making, Coordination, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Leadership and Management, Team Management, Adaptability, Professional Development, People Development, Leadership, Mentorship, Emotional Intelligence, Decision Making, Communication, Active Listening, Critical Thinking
Mixed · Course · 1 - 4 Weeks