About this Course
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Flexible deadlines

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Beginner Level

Approx. 15 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...

English

Subtitles: English

Skills you will gain

Team BuildingLeadershipEmotional IntelligenceTeam Management

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 15 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
24 minutes to complete

Course Overview

1 video (Total 4 min), 2 readings
1 video
2 readings
Syllabus10m
Meet Drs. Legatt & Newberry10m
Week
2
4 hours to complete

Setting Team Foundations

7 videos (Total 54 min), 4 readings, 2 quizzes
7 videos
1.3 Goals: Getting SMART4m
1.4 Goals: Answering the WIIFM Question4m
1.5 Team Roles4m
1.6 Setting Norms for Communication4m
1.7 Setting Norms for Decision-making and Conflict4m
1.8 Interview: Mike Barger25m
4 readings
The Foundations of High-Performing Teams10m
A Small Data Approach to Managing Teams10m
Why WIIFM Matters10m
Example of a Charter15m
1 practice exercise
Setting Team Foundations20m
Week
3
4 hours to complete

Diagnosing Team Problems

9 videos (Total 53 min), 3 readings, 2 quizzes
9 videos
2.2 The Sources of Team Misalignments5m
2.3 Environmental Misalignments5m
2.4 Individual Misalignments4m
2.5 Assignment - GM Case4m
2.6 Team Culture Types4m
2.7 Misalignments Checklist3m
2.8 Taking the Team Temperature3m
2.9 Interview: Dr. Jack Gutsche16m
3 readings
Understanding Your Team’s Culture10m
The Five Biggest Teamwork Ills:10m
Building Psychological Safety in the Workplace10m
1 practice exercise
Diagnosing Team Problems20m
Week
4
4 hours to complete

Coaching Emotionally Intelligent Teams

9 videos (Total 53 min), 3 readings, 2 quizzes
9 videos
3.2 Why Emotional Intelligence Matters2m
3.3 How to Improve Emotional Intelligence4m
3.4 Mindfulness Strategies3m
3.5 Google’s Search Inside Yourself4m
3.6 Mindful Coaching and Feedback Conversations4m
3.7 Overview of Verisk Analytics2m
3.8 Interview with Renee Torchia25m
3.9 Recap1m
3 readings
Feedforward Forbes10m
Five Tips on Coaching for Emotional Intelligence10m
Interview with Chade Meng-Tan, Google Jolly Good Fellow and Author of Search Inside Yourself10m
1 practice exercise
Coaching Emotionally Intelligent Teams20m
4.8
14 ReviewsChevron Right

25%

started a new career after completing these courses

33%

got a tangible career benefit from this course

20%

got a pay increase or promotion

Top reviews from Building High-Performing Teams

By DMMay 1st 2017

very good framework to understand and build teams but also with very actionable tools in a day-by-day job reality

By PKDec 10th 2018

Was a very insightful course and learnt a lot about getting teams to perform better and be more cohesive.

Instructors

Avatar

Derek Newberry, Ph.D.

Lecturer
Organizational Dynamics
Avatar

Dr. Aviva Legatt

Affiliated Faculty
Organizational Dynamics

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Culture-Driven Team Building Specialization

Master the strategies and tools that enable you to form, join and lead teams more effectively. In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development....
Culture-Driven Team Building

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.