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  • Telephone Skills

Results for "telephone skills"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication in the AI Era

    Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Time Management Skills

    Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Verbal Communications and Presentation Skills

    Skills you'll gain: Communication, Public Speaking, Constructive Feedback, Professional Development, Self-Awareness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Interpersonal Skills

    Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Assertiveness, Influencing, Non-Verbal Communication, People Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Georgia Institute of Technology

    Speak English Professionally: In Person, Online & On the Phone

    Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Special Communication Situations in Healthcare

    Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Washington

    Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

    Skills you'll gain: Business Correspondence, Business Writing, English Language, Language Competency, Writing, Business Communication, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    234 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tsinghua University

    Conversational English Skills

    Skills you'll gain: Cultural Diversity, English Language, Language Learning, Interpersonal Communications, Oral Comprehension, Rapport Building, Vocabulary

    4.3
    Rating, 4.3 out of 5 stars
    ·
    762 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Business English: Networking

    Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Presentations, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Professional Success Skills

    Skills you'll gain: Creative Thinking, Creativity, Business Ethics, Business Analytics, Ideation, Creative Problem-Solving, Leadership and Management, Business Analysis, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Decision Making, Emotional Intelligence, Accounting, Cultural Sensitivity, Cultural Diversity, Brand Management, Organizational Structure, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    379 reviews

    Beginner · Specialization · 3 - 6 Months

1234…583

In summary, here are 10 of our most popular telephone skills courses

  • Technical Communication in the AI Era: Minnesota State University, Mankato
  • Time Management Skills: LearnKartS
  • Verbal Communications and Presentation Skills: Starweaver
  • Developing Interpersonal Skills : IBM
  • Customer Service Fundamentals: Knowledge Accelerators
  • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
  • Special Communication Situations in Healthcare: Lecturio
  • Call Center Customer Service: CVS Health
  • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails: University of Washington
  • Conversational English Skills: Tsinghua University

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