Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: ASP.NET, .NET Framework, C# (Programming Language), Object Oriented Programming (OOP), Web Development, Web Applications, Object Oriented Design, Programming Principles, Development Environment, Debugging
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Contingency Planning, Risk Management, Cyber Security Strategy, Security Management, Enterprise Risk Management (ERM), Business Risk Management, IT Management, Cybersecurity, Governance, Cyber Risk, Information Technology, Staff Management, Organizational Leadership, Organizational Structure
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Application Design, Application Development, UI Components, Event-Driven Programming, Integrated Development Environments, Java Programming, User Interface (UI), Java, Software Design
Intermediate · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Database Design, Data-Driven Decision-Making, Dashboard, Business Intelligence, Spreadsheet Software, Data Management
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Data Ethics, Responsible AI, Education Software and Technology, ChatGPT, Artificial Intelligence, Digital pedagogy, Generative AI
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Generative AI, Generative Model Architectures, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Market Opportunities, Customer experience improvement, Corporate Strategy, Data Ethics, Business Ethics, Business Metrics, Customer Engagement, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

Michigan State University
Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Prototyping, Computer Graphic Techniques, Design Research, Graphical Tools, Baking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, AI Orchestration, Agentic systems, Agentic Workflows, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Software Development Tools, Python Programming
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Systems, Database Software, Database Systems, Database Design, Information Management, Data Modeling, Diagram Design, Relational Databases, Database Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Operational Excellence, Process Improvement, Stakeholder Management, Quality Improvement, Quality Management, Organizational Strategy, Continuous Improvement Process, Process Analysis, Root Cause Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks