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Results for "understand how to think like a customer and put yourself in their shoes"
- Status: Preview
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
- Status: Free Trial
Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Sales, Marketing Strategies, Market Trend, Process Optimization, Web Design and Development, Target Audience
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
- Status: NewStatus: Free Trial
Skills you'll gain: Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Brainstorming, Continuous Improvement Process, Systems Thinking, Analytical Skills, Decision Making, Process Analysis, Analysis, Root Cause Analysis, Data-Driven Decision-Making
- Status: Free Trial
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Market Opportunities, Human Centered Design, Storytelling, User Research, Business Modeling, Collaboration
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Social Media, Social Media Marketing, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: NewStatus: Preview
Board Infinity
Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making
- Status: Free Trial
University of California, Davis
Skills you'll gain: Coaching, Employee Coaching, People Management, Leadership and Management, Leadership Development, People Development, Leadership, Mentorship, Critical Thinking, Emotional Intelligence, Decision Making, Self-Awareness, Active Listening, Adaptability, Communication
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication
- Status: Preview
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Machine Learning in Retail: Coursera Project Network
- Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
- Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
- Master Problem Solving and Critical Thinking: LearnKartS
- Customer Value in Pricing Strategy: University of Virginia
- Design Thinking for Innovation: University of Virginia
- Social Listening: Coursera Instructor Network
- Introduction to Marketing: University of Pennsylvania
- Introduction to Continuous Improvement Process: Board Infinity
- Managing as a Coach: University of California, Davis