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It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Leading Transformation: Driving Organizational Change

    Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Culture Transformation, Organizational Leadership, Overcoming Objections, Drive Engagement, Digital Transformation, Business Leadership, Leadership, Stakeholder Analysis, Internal Communications, Stakeholder Communications, Stakeholder Management, Communication Strategies, Strategic Communication, Communication, Adaptability, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Modeling and Architecture

    Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Data Management, General Data Protection Regulation (GDPR), Star Schema, Personally Identifiable Information, Information Privacy, Data Synthesis, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Improvement Techniques and Control Tools

    Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making, Training Programs

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Apache Kafka Series - Learn Apache Kafka for Beginners v3

    Skills you'll gain: Apache Kafka, Command-Line Interface, Data Pipelines, Java, Java Programming, Enterprise Application Management, Real Time Data, Unix Commands, Data Integration, Distributed Computing, Performance Tuning, Software Installation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Digital Forensics for Pentesters - Hands-On Learning

    Skills you'll gain: Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Network Protocols, Network Analysis, Network Monitoring, Image Analysis, Virtual Machines, Virtualization and Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, File Management, Microsoft Windows

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Enterprise Network Infrastructure

    Skills you'll gain: Routing Protocols, Network Protocols, Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Network Infrastructure, TCP/IP, Border Gateway Protocol, Network Architecture, Network Engineering, General Networking, OSI Models, Wireless Networks, Network Routing, Network Troubleshooting, Network Administration, Network Switches, Local Area Networks, System Configuration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Retrieval Augmented Generation

    Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Prompt Patterns, Multimodal Prompts, Tool Calling, Embeddings, Generative AI Agents, Vector Databases, User Interface (UI), Prompt Engineering Tools, OpenAI API, Generative AI, Program Development, Agentic systems, Plot (Graphics), Software Development Tools, AI Integrations, Augmented Reality

    4.4
    Rating, 4.4 out of 5 stars
    ·
    20 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Sports Nutrition and Training: Innovation Assets

    Skills you'll gain: Team Collaboration, Collaboration, Performance Analysis, Sports Medicine, Nutrition and Diet, Athletic Training, Exercise Science, Injury Prevention, Coaching, Nutrition Education, Innovation, Automation, AI Personalization, Leadership, Teamwork, Performance Reporting, Technology Solutions, Data Management, Health Technology, Communication

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    A

    AI CERTs

    AI for Learning & Development 

    Skills you'll gain: Responsible AI, AI Personalization, Education Software and Technology, Generative AI Agents, Developing Training Materials, AI Enablement, Workforce Development, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Learning Management Systems, Generative AI, Instructional Design, AI literacy, HR Tech, Learning Styles, Content Creation, Learning Theory, Human Learning, Learning Strategies, Childhood Education and Development

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Building API Test Automation Framework Using Rest Assured

    Skills you'll gain: API Testing, Test Automation, Test Script Development, Test Tools, Application Programming Interface (API), Restful API, Software Testing, Code Reusability, Configuration Management, Java Programming, Maintainability

    4.3
    Rating, 4.3 out of 5 stars
    ·
    31 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Technical Program Manager's Handbook: Mastering PM Skills

    Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Stakeholder Management, Stakeholder Communications, Project Management, Project Risk Management, Technical Product Management, Risk Management, Program Implementation, Management Training And Development, Initiative and Leadership, Technical Consulting, Professional Development, Risk Analysis, Generative AI, AI literacy, Communication Planning, Technical Communication, Technical Analysis

    Intermediate · Course · 3 - 6 Months

1…400401402…787

In summary, here are 10 of our most popular It support courses

  • Leading Transformation: Driving Organizational Change: Coursera
  • Data Modeling and Architecture: Microsoft
  • Improvement Techniques and Control Tools: SkillUp
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Apache Kafka Series - Learn Apache Kafka for Beginners v3: Packt
  • Digital Forensics for Pentesters - Hands-On Learning: Packt
  • Enterprise Network Infrastructure: Packt
  • Retrieval Augmented Generation: Packt
  • Sports Nutrition and Training: Innovation Assets: Real Madrid Graduate School Universidad Europea
  • AI for Learning & Development : AI CERTs

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