Skills you'll gain: Storyboarding, Wireframing, User Experience Design, User Research, UI/UX Research, Usability Testing, Presentations, Prototyping, Information Architecture, Figma (Design Software), Design Thinking, User Story, User Centered Design, Mobile Development, Design Reviews, Data Ethics, Mockups, Usability, Interviewing Skills, Applicant Tracking Systems

Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: GitHub, Git (Version Control System), Infrastructure as Code (IaC), Version Control, Cloud Management, Debugging, Puppet (Configuration Management Tool), Unit Testing, Infrastructure As A Service (IaaS), Bash (Scripting Language), Network Troubleshooting, Web Services, Object Oriented Programming (OOP), Application Programming Interface (API), Interviewing Skills, Applicant Tracking Systems, Data Structures, Python Programming, Configuration Management, Automation

Skills you'll gain: Social Media Management, Social Media Marketing, Social Media Content, Customer Communications Management, Digital Communications

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Exploratory Data Analysis, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Plot (Graphics), Rmarkdown, Statistical Programming, Data Science, Statistical Visualization, Ggplot2, Version Control, Data Transformation, Dimensionality Reduction, Data Visualization Software, Data Integration, Knitr, Data Sharing, GitHub, Machine Learning

Skills you'll gain: Google Cloud Platform, Google App Engine, Cloud Infrastructure, Identity and Access Management, Big Data, Containerization, Cloud Services, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Network Infrastructure, Platform As A Service (PaaS), Virtual Machines, Cloud Applications, Application Deployment, Data Storage Technologies, Scalability

Skills you'll gain: Data Storytelling, Data Mining, Big Data, Data Science, Regression Analysis, Data Analysis, Data-Driven Decision-Making, Business Analytics, Business Intelligence, Predictive Analytics, Machine Learning, Deep Learning

Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Advocacy, Large Language Modeling, Responsible AI, Content Creation, Machine Learning, Image Analysis, Context Management

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing, Cloud Computing Architecture, Computer Security Awareness Training, Cloud Services, Technical Support, Desktop Support, IT Service Management, Cloud Infrastructure, Cloud Storage, Cybersecurity, Hardware Troubleshooting, Professional Networking, Cloud Security, Data Storage, Data Strategy, Information Technology, Computer Programming, Customer Service