
Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Keyword Research, Generative AI, Search Engine Optimization, Content Strategy, AI Workflows, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Data Collection, Transportation Operations, Surveys, Quantitative Research, Mathematical Modeling, Predictive Modeling, Statistical Methods, Regression Analysis, Model Evaluation, Logistic Regression, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Universidade de São Paulo
Skills you'll gain: Sample Size Determination, Statistical Hypothesis Testing, Sampling (Statistics), Statistical Inference, Statistical Methods, Data-Driven Decision-Making, Quantitative Research, Statistical Analysis, Decision Making, Probability Distribution
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Healthcare Project Management, Safety Standards, Patient Education and Support, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Teamwork
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Stakeholder Communications, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks