Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Version Control, AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Amazon S3, Relational Databases, Amazon Elastic Compute Cloud, MySQL, Serverless Computing, Database Management, Cloud-Native Computing, Internet Of Things, DevOps, Cloud Deployment, Databases, Network Protocols, Cloud Computing Architecture, Amazon Web Services, Cloud Management
Beginner · Specialization · 3 - 6 Months

National Academy of Sports Medicine
Skills you'll gain: Goal Setting, Growth Mindedness, Overcoming Obstacles, Health And Wellness Coaching, Personal Development, Empowerment, Coaching, Behavior Management, Self-Awareness, Action Oriented, Planning
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Code Review, Version Control, GitHub, Package and Software Management, CI/CD, Continuous Integration, Open Source Technology, Code Reusability, Development Environment, Continuous Deployment, Secure Coding, Application Deployment, Software Development Tools, Docker (Software), Containerization, Data Sharing, Git (Version Control System), Automation, Software Documentation, Technical Documentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Performance Management, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Organizational Leadership, Performance Management, Stakeholder Analysis, Employee Performance Management, Smart Goals, Drive Engagement, Stakeholder Communications, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Financial Modeling, Data Presentation, Dashboard Creation, Financial Auditing, Financial Forecasting, Microsoft Excel, Strategic Decision-Making, Performance Reporting, Financial Reporting, Data Visualization, Auditing, Version Control, Persuasive Communication, Financial Analysis, Variance Analysis, Business Communication, Stakeholder Communications, Root Cause Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Materials, Marketing Collateral, Cross-Channel Marketing, Marketing Design, Canva (Software), Brochures, Promotional Materials, Campaign Management, Graphic Design, Integrated Marketing Communications, Email Marketing, Layout Design, Graphic and Visual Design, Digital Design, Web Content, Brand Marketing, Style Guides, Collaborative Software, Content Optimization, Branding
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Cost Management, Project Risk Management, Project Schedules, Project Closure, Project Performance, Cost Estimation, Project Management, Project Scoping, Project Planning, Scope Management, Team Leadership, Sprint Planning, Agile Project Management, Vendor Management, Change Control, Communication Planning, Sprint Retrospectives, Leadership, Conflict Management, Leadership Development
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Diversity Training, Intercultural Competence, Workplace inclusivity, Disabilities, Diversity Equity and Inclusion Initiatives, Emergency Response, Professionalism, Communication Strategies, Behavior Management, De-escalation Techniques, Positive Behavior Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Solutions, Collaborative Software, Data Visualization, Organizational Skills, Workflow Management, Data Sharing, Digital Publishing, Constructive Feedback, Version Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
Intermediate · Course · 1 - 4 Weeks