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Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


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    AI Business School

    Practical AI and prompting for customer care professionals

    Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, Training Programs, Personalized Service, Customer Service, Customer experience improvement, Customer Support, Ideation, Business Transformation, Innovation

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Product Strategy, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Automation, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

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    U

    University of Illinois Urbana-Champaign

    Financial Analysis - Skills for Success

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Variance Analysis, Financial Analysis, Income Statement, Balance Sheet, Performance Measurement, Management Accounting, Return On Investment, Revenue Forecasting, Financial Management, Profit and Loss (P&L) Management, Cost Management, Financial Data, Budgeting, Finance, Accounting, Business Valuation

    4.7
    Rating, 4.7 out of 5 stars
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    468 reviews

    Beginner · Specialization · 1 - 3 Months

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    AI Business School

    Practical AI and prompting for sales professionals

    Skills you'll gain: Prompt Engineering, Multimodal Prompts, Generative AI, AI Personalization, Artificial Intelligence, Ideation, LLM Application, Innovation, Automation, Digital Transformation

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic systems, Generative AI Agents, Productivity, Workflow Management, No-Code Development, LLM Application, Artificial Intelligence, Generative AI, AI Product Strategy, ChatGPT, Customer Service, Business Process Automation, Digital Transformation, Prompt Engineering, Automation, Application Development, Operational Efficiency, Responsible AI, Innovation, Risk Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Investments I: Fundamentals of Performance Evaluation

    Skills you'll gain: Finance, Investments, Business Valuation, Portfolio Management, Financial Modeling, Financial Market, Equities, Return On Investment, Financial Analysis, Regression Analysis, Corporate Finance, Asset Management, Microsoft Excel, Risk Analysis, Cash Flows

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    926 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Organizational Concepts and Language

    Skills you'll gain: Business Analytics, Business Analysis, Business Strategy, Accounting, Organizational Structure, Organizational Strategy, Strategic Communication, Business Communication, Marketing, Financial Accounting, Marketing Strategies, Innovation, Product Lifecycle Management

    4.9
    Rating, 4.9 out of 5 stars
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    15 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Financial Analysis of Organizations

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Income Statement, Balance Sheet, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Financial Data, Cash Flows, Accounting, Business Valuation, Capital Expenditure, Finance

    4.6
    Rating, 4.6 out of 5 stars
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    122 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Financial Analysis of Scenarios and Decisions

    Skills you'll gain: Variance Analysis, Performance Measurement, Management Accounting, Return On Investment, Financial Management, Cost Management, Budgeting, Financial Analysis, Financial Acumen, Cost Accounting, Operational Analysis, Cost Benefit Analysis, Performance Management, Key Performance Indicators (KPIs), Data Analysis, Planning, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    97 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Investments II: Lessons and Applications for Investors

    Skills you'll gain: Investments, Investment Management, Portfolio Management, Finance, Return On Investment, Behavioral Economics, Equities, Financial Market, Asset Management, Performance Analysis, Income Tax, Financial Trading, Tax Management, Decision Making, Benchmarking

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    879 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Teamwork and Creativity

    Skills you'll gain: Creative Thinking, Creativity, Ideation, Creative Problem-Solving, Brainstorming, Innovation, Persuasive Communication, Cognitive flexibility, Teamwork, Open Mindset, Influencing, Communication, Collaboration, Storytelling, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
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    57 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Climate Change and Sustainable Investing

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Portfolio Management, Investment Management, Project Finance, Environmental Policy, Finance, Financial Market, Securities (Finance), Economics, Asset Management, Performance Measurement, Energy and Utilities, Risk Management, Corporate Finance, Cost Benefit Analysis, Policy Analysis, Engineering, Systems Of Measurement, Environment

    4.7
    Rating, 4.7 out of 5 stars
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    413 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business process courses

  • Practical AI and prompting for customer care professionals: AI Business School
  • Introduction to AI for customer care professionals: AI Business School
  • Financial Analysis - Skills for Success: University of Illinois Urbana-Champaign
  • Practical AI and prompting for sales professionals: AI Business School
  • AI agents and creator tools for customer care professionals: AI Business School
  • Investments I: Fundamentals of Performance Evaluation: University of Illinois Urbana-Champaign
  • Organizational Concepts and Language: University of Illinois Urbana-Champaign
  • Financial Analysis of Organizations: University of Illinois Urbana-Champaign
  • Financial Analysis of Scenarios and Decisions: University of Illinois Urbana-Champaign
  • Investments II: Lessons and Applications for Investors: University of Illinois Urbana-Champaign

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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