Skills you'll gain: Customer Service, Personalized Service, Customer Complaint Resolution, Customer experience improvement, Customer Relationship Building, Customer Engagement, Verbal Communication Skills, Telephone Skills, Communication, Non-Verbal Communication, Active Listening

Skills you'll gain: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Relationship Building, Business Marketing, Presentations, Adaptability, Communication Strategies

Skills you'll gain: Digital Design, digital literacy, Infographics, Content Creation, Graphic Design, Multimedia, Computer Literacy, Digital Communications, Open Source Technology, Web Content Accessibility Guidelines, Peer Review, Communication, Design Thinking

Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Communication, Verbal Communication Skills, Concision

Skills you'll gain: Trustworthiness, Compassion, Ethical Standards And Conduct, Optimism, Positivity, Growth Mindedness, Resilience, Self-Awareness

Skills you'll gain: Tactfulness, Public Speaking, Verbal Communication Skills, Communication, Storytelling, Communication Strategies, Interpersonal Communications, Empathy, Social Skills, Professionalism

Skills you'll gain: Google Gemini, Business Writing, Timelines

Skills you'll gain: Growth Mindedness, Constructive Feedback, Mentorship, Empowerment, Active Listening, Motivational Skills, Coaching, Leadership Development, Communication

Skills you'll gain: Responsible AI, digital literacy, Data Ethics, Data Integrity, Ethical Standards And Conduct, Artificial Intelligence, AI Security, Research, Generative AI, Intellectual Property, Human Computer Interaction

Skills you'll gain: Time Management, Prioritization, Productivity, Organizational Skills, Planning, Scheduling, Goal Setting, Continuous Improvement Process

Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Positivity, Optimism, Stress Management, Goal Setting

Skills you'll gain: Workplace inclusivity, Diversity Awareness, Health Disparities, Diversity Equity and Inclusion Initiatives, Social Justice, Cultural Diversity, Cultural Sensitivity, Advocacy, Public Policies