Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Virginia Darden School Foundation
Skills you'll gain: Cloud Deployment, Digital Transformation, Business Strategy, Competitive Analysis, Cloud Computing Architecture, Data Wrangling, Cloud Services, Business Transformation, Cloud Infrastructure, Big Data, Generative AI, Cloud Storage, Data Analysis, Responsible AI, Cloud Computing, Statistical Analysis, Data Cleansing, Apache Hadoop, Cloud Security, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Linux Commands, Bash (Scripting Language), Software Development Life Cycle, Software Architecture, GitHub, Git (Version Control System), Shell Script, Software Design, Version Control, Jupyter, Scrum (Software Development), Flask (Web Framework), Software Engineering, Software Design Patterns, Linux, Agile Methodology, Pandas (Python Package), Programming Principles, Python Programming, Web Applications
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience, Design Research, Linux Commands, Usability, Debugging, User Interface (UI), Command-Line Interface, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, Web Design and Development, Javascript, Web Applications, Event-Driven Programming, Unit Testing, JavaScript Frameworks, API Design
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Software As A Service, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Platform As A Service (PaaS), Microservices, DevOps
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Large Language Modeling, LLM Application, Responsible AI, Vibe coding, Generative AI, ChatGPT, Model Deployment, Restful API, Agentic systems, Application Deployment, Data Ethics, Software Development, DevSecOps, Natural Language Processing, AI Security, CI/CD, Artificial Intelligence and Machine Learning (AI/ML), Java Programming
Intermediate · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Creative Problem-Solving, Generative AI, Expense Reports, AI Enablement, AI Personalization, Image Analysis, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Expense Management, Organizational Skills, Computer Vision
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Incident Management, Google App Engine, Load Balancing, Cloud Infrastructure, Network Monitoring, Firewall, Cloud Computing Architecture, Application Performance Management, Network Architecture, Identity and Access Management, Network Troubleshooting, System Monitoring, Network Security, Big Data, Containerization, Virtual Networking, Virtual Private Networks (VPN)
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Ideation, Verification And Validation, LLM Application, Productivity, OpenAI, AI Personalization, Responsible AI, AI Enablement, Creativity, Large Language Modeling, Artificial Intelligence, Risk Management Framework, Expense Management, Productivity Software, Travel Arrangements, Test Case
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Ajax, HTML and CSS, Responsive Web Design, Bootstrap (Front-End Framework), Web Applications, Web Design, Web Development, Cascading Style Sheets (CSS), Front-End Web Development, Javascript, JSON
Mixed · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, SQL, User Experience, Mobile Development, Design Research, Cross Platform Development, Linux Commands, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months