• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    IBM & Darden Digital Strategy

    Skills you'll gain: Cloud Deployment, Digital Transformation, Business Strategy, Competitive Analysis, Cloud Computing Architecture, Data Wrangling, Cloud Services, Business Transformation, Cloud Infrastructure, Big Data, Generative AI, Cloud Storage, Data Analysis, Responsible AI, Cloud Computing, Statistical Analysis, Data Cleansing, Apache Hadoop, Cloud Security, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Applied Software Engineering Fundamentals

    Skills you'll gain: Linux Commands, Bash (Scripting Language), Software Development Life Cycle, Software Architecture, GitHub, Git (Version Control System), Shell Script, Software Design, Version Control, Jupyter, Scrum (Software Development), Flask (Web Framework), Software Engineering, Software Design Patterns, Linux, Agile Methodology, Pandas (Python Package), Programming Principles, Python Programming, Web Applications

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Front-End Developer

    Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience, Design Research, Linux Commands, Usability, Debugging, User Interface (UI), Command-Line Interface, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, Web Design and Development, Javascript, Web Applications, Event-Driven Programming, Unit Testing, JavaScript Frameworks, API Design

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Logistics

    Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Cloud Computing

    Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Software As A Service, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Platform As A Service (PaaS), Microservices, DevOps

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Java and Spring Developers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Large Language Modeling, LLM Application, Responsible AI, Vibe coding, Generative AI, ChatGPT, Model Deployment, Restful API, Agentic systems, Application Deployment, Data Ethics, Software Development, DevSecOps, Natural Language Processing, AI Security, CI/CD, Artificial Intelligence and Machine Learning (AI/ML), Java Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Prompt Engineering for Educators

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Creative Problem-Solving, Generative AI, Expense Reports, AI Enablement, AI Personalization, Image Analysis, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Expense Management, Organizational Skills, Computer Vision

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8.2K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Network Engr

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Incident Management, Google App Engine, Load Balancing, Cloud Infrastructure, Network Monitoring, Firewall, Cloud Computing Architecture, Application Performance Management, Network Architecture, Identity and Access Management, Network Troubleshooting, System Monitoring, Network Security, Big Data, Containerization, Virtual Networking, Virtual Private Networks (VPN)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI Assistants

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Ideation, Verification And Validation, LLM Application, Productivity, OpenAI, AI Personalization, Responsible AI, AI Enablement, Creativity, Large Language Modeling, Artificial Intelligence, Risk Management Framework, Expense Management, Productivity Software, Travel Arrangements, Test Case

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8.7K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    HTML, CSS, and Javascript for Web Developers

    Skills you'll gain: Ajax, HTML and CSS, Responsive Web Design, Bootstrap (Front-End Framework), Web Applications, Web Design, Web Development, Cascading Style Sheets (CSS), Front-End Web Development, Javascript, JSON

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta React Native

    Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, SQL, User Experience, Mobile Development, Design Research, Cross Platform Development, Linux Commands, React.js, Web Development Tools, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…717273…736

In summary, here are 10 of our most popular service design courses

  • IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
  • Applied Software Engineering Fundamentals: IBM
  • Meta Front-End Developer: Meta
  • ITIL 4: Management Practices: Logical Operations
  • Supply Chain Logistics: Rutgers the State University of New Jersey
  • Introduction to Cloud Computing: IBM
  • Generative AI for Java and Spring Developers: IBM
  • Prompt Engineering for Educators: Vanderbilt University
  • Preparing for Google Cloud Certification: Cloud Network Engr: Google Cloud
  • Generative AI Assistants: Vanderbilt University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok