Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Johns Hopkins University
Skills you'll gain: Rmarkdown, Data Science, R (Software), GitHub, Data Literacy, Version Control, Data Analysis, Big Data, R Programming, Software Versioning, General Science and Research, Git (Version Control System), Data Quality, Statistical Reporting, Development Environment, Technical Communication
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Innovation, Conflict Management, Leadership Development, Leadership, Business Leadership, Strategic Leadership, Team Leadership, Organizational Leadership, Complex Problem Solving, Critical Thinking, Creative Thinking, Digital Transformation, Growth Strategies, Agile Product Development, New Business Development, Technology Strategies, Emerging Technologies, Organizational Strategy, Creativity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Price Negotiation, Intercultural Competence, Negotiation, Business Ethics, Contract Negotiation, Cultural Diversity, Cultural Sensitivity, Ethical Standards And Conduct, Conflict Management, Decision Making
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Negotiation, Conflict Management, Intercultural Competence, Relationship Building, Cultural Diversity, International Relations, Cultural Sensitivity, Business Ethics, Interpersonal Communications, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Communication, Strategic Partnership, Rapport Building, Game Theory
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Leadership Studies, Negotiation, Team Performance Management, Agile Product Development, Teamwork, Leadership, Organizational Leadership, Personal Development, Agile Project Management, Agile Methodology, Decision Making, Meeting Facilitation, Collaboration, Cross-Functional Team Leadership, Continuous Improvement Process, Cross-Functional Collaboration, Adaptability, Change Management, Organizational Change, Goal Setting
Intermediate · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Intercultural Competence, Content Creation, Influencing, Diversity Awareness, Cultural Sensitivity, Content Marketing, Leadership, Content Strategy, Leadership Development, Professional Networking, Strategic Thinking, Strategic Leadership, Business Leadership, Sustainable Business, Drive Engagement, Team Leadership, Cross-Functional Team Leadership, Negotiation, Conflict Management, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Business Writing, Business Correspondence, Proposal Writing, Proposal Development, Target Audience, Business Communication, Report Writing, Writing, Concision, Persuasive Communication, Communication, Writing and Editing, Tactfulness, Diplomacy, Customer Complaint Resolution, Organizational Skills, Grammar, Communication Strategies, Editing, Proofreading
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Quality, SQL, YAML, Data Pipelines, Data Validation, CI/CD, Data Modeling, Collaborative Software, Data Transformation, Data Integrity, Code Reusability, Version Control, Git (Version Control System), Technical Documentation, Metadata Management, Maintainability, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Performance Management, Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, Performance Appraisal, People Development, Goal Setting, Performance Analysis, Performance Measurement, AI Personalization, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, Command-Line Interface, GitLab, Collaborative Software, File Management, Software Development Tools
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, Object Oriented Design, Object Oriented Programming (OOP), Javascript, Software Design, Maintainability, Application Development, Event-Driven Programming, Context Management
Advanced · Course · 1 - 3 Months