Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Design Elements And Principles, Graphic Design, Design, Typography, Adobe InDesign, Content Creation, Design Research, Information Architecture, Color Theory, Adobe Photoshop
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Health Informatics, Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Process Analysis, Applied Machine Learning, Healthcare Industry Knowledge, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Scientific Visualization, Persuasive Communication, Communication Strategies, Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management
Mixed · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, User Interface (UI), C# (Programming Language), Object Oriented Programming (OOP), Animations, Scripting, Creativity
Beginner · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis, Marketing
Mixed · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Research, Record Keeping, Data Collection, Document Management, Information Management, Intellectual Property
Mixed · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Academic Advising, Higher Education, Goal Setting, Family Support, Research
Beginner · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Modeling, Problem Solving, Combinatorics, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: World History, Political Sciences, International Relations, European History, Social Sciences, Economics, Governance, Cultural Diversity
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Student-Centred Learning, Learning Strategies, Social Sciences, Public Policies, Socioeconomics, Policy Analysis, Cultural Diversity
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, Systems Architecture, Software Architecture, Verification And Validation, System Programming, Debugging, Software Design, System Design and Implementation, Linux, Software Technical Review, Systems Engineering, Operating Systems, Software Systems, System Software, Systems Design
Build toward a degree
Intermediate · Specialization · 3 - 6 Months