Results for "service recovery"
Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning
Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
What brings you to Coursera today?
Skills you'll gain: Amazon S3, Amazon Web Services, Serverless Computing, Cloud Infrastructure, Application Deployment, Cloud Engineering, Amazon Elastic Compute Cloud, Kubernetes, Cloud-Native Computing, Cloud Deployment, Cloud Storage, Infrastructure As A Service (IaaS), Containerization, Cloud Services, Data Storage, Data Storage Technologies, Scalability, Load Balancing, Capacity Management, Event-Driven Programming
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Service Management, Personalized Service, Service Improvement, Service Level, Strategic Marketing, Marketing Communications, Employee Training, Product Marketing, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Operational Efficiency
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Security Management, Disaster Recovery, Crisis Management, Security Strategy, Threat Management, Business Continuity, Security Testing, Risk Management Framework, Governance, Risk Management, Service Recovery, Resource Allocation, Compliance Management, Business Relationship Management, Verification And Validation, Business Priorities, Budget Management
Starweaver
Skills you'll gain: Incident Management, Disaster Recovery, Site Reliability Engineering, Incident Response, Solution Architecture, Systems Architecture, System Monitoring, Business Continuity, Distributed Computing, Software Architecture, Systems Design, System Design and Implementation, Continuous Monitoring, Network Monitoring, Risk Management Framework, Load Balancing, Software Design Patterns, System Implementation, Service Level, High Voltage
In summary, here are 10 of our most popular service recovery courses
- ITIL 4 Foundation: Logical Operations
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Foundations of Site Reliability Engineering Training: Simplilearn
- Service Marketing and Relationship Strategies: EDUCBA
- Service Integration & Management: Packt
- Universal Service Desk (USD) for Enterprise IT Services: Packt
- AWS Core Services (Compute, Storage & Networking): Whizlabs
- ITIL V4 Certification Preparation: EDUCBA
- Practical IT Service Management: Packt
- Master the 8Ps of Service Marketing: EDUCBA
