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  • Service Management

Results for "service management"


  • B

    Board Infinity

    Getting Started with Cloud Foundry

    Skills you'll gain: Application Deployment, Cloud Platforms, Cloud-Native Computing, CI/CD, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Services, Platform As A Service (PaaS), Service Management, Continuous Integration, Continuous Deployment, Cloud Security, Containerization, System Monitoring, Application Security, Application Lifecycle Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    A Complete Course on Windows Server Administration

    Skills you'll gain: Microsoft Servers, User Provisioning, Servers, Systems Administration, Virtualization and Virtual Machines, Scripting, Virtualization, Network Administration, Virtual Environment, File Systems, Information Technology

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Linux for Cloud and DevOps Engineers

    Skills you'll gain: Linux Administration, Package and Software Management, Linux, User Accounts, Operating System Administration, System Monitoring, Linux Servers, Linux Commands, User Provisioning, Amazon Web Services, Network Troubleshooting, File Management, Command-Line Interface, File Systems, Amazon Elastic Compute Cloud, Systems Administration, Operating Systems, General Networking, Identity and Access Management, IT Automation

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Business Strategy: Value Proposition Essentials

    Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Strategies, Competitive Analysis, Communication, Strategic Communication, Communication Strategies

    ★ 4.5 (12) · Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 3

    Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Linux Servers, Operating System Administration, OS Process Management, Ubuntu, Systems Administration, System Monitoring, General Networking, Event Monitoring, Network Administration, System Configuration, Command-Line Interface, Network Troubleshooting, Software Installation, Service Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Angular Fundamentals and Core Concepts

    Skills you'll gain: Angular, Command-Line Interface, Frontend Performance, Data Sharing

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    The Ultimate Linux Bootcamp for DevOps SRE & Cloud Engineers

    Skills you'll gain: Linux Servers, Unix Commands, Systems Administration, Unix, TCP/IP, Service Management, Network Troubleshooting, Site Reliability Engineering, Data Storage Technologies, Continuous Monitoring, IT Automation, Hardware Architecture, Software Installation, File Management

    Intermediate · Course · 3 - 6 Months

  • S

    Starweaver

    Incident Response Frameworks

    Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Risk Management Framework, Cyber Risk, IT Service Management, Problem Management, Return On Investment, IT Management, NIST 800-53, Test Planning, Scenario Testing, Simulations, Technical Documentation

    Intermediate · Course · 1 - 3 Months

  • A

    AI CERTs

    Customer Experience in Telecommunication

    Skills you'll gain: Responsible AI, Data Ethics, PyTorch (Machine Learning Library), Tensorflow, Machine Learning Methods, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Telecommunications, Network Performance Management, Generative AI Agents, Emerging Technologies, Wireless Networks, Network Architecture, Computer Networking, Digital Communications, Network Protocols, System Design and Implementation, Communication

    Advanced · Course · 1 - 3 Months

  • P

    Packt

    Practical Kubernetes - Beyond CKA and CKAD Hands-on

    Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Prometheus (Software), Application Deployment, Application Lifecycle Management, Package and Software Management, Grafana, Devops Tools, Configuration Management, Network Administration, Data Storage, Containerization, Network Monitoring, System Monitoring, Network Troubleshooting, Network Security, Data Persistence, Scalability, Dashboard Creation

    Intermediate · Course · 3 - 6 Months

  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    ★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

    ★ 4.6 (97) · Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • Getting Started with Cloud Foundry: Board Infinity
  • A Complete Course on Windows Server Administration: Packt
  • Linux for Cloud and DevOps Engineers: Packt
  • Business Strategy: Value Proposition Essentials: Coursera
  • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson
  • Angular Fundamentals and Core Concepts: Packt
  • The Ultimate Linux Bootcamp for DevOps SRE & Cloud Engineers: Packt
  • Incident Response Frameworks: Starweaver
  • Customer Experience in Telecommunication: AI CERTs
  • Practical Kubernetes - Beyond CKA and CKAD Hands-on: Packt

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