
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement
Beginner · Course · 1 - 3 Months
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Budget Management, Program Evaluation, Collaboration, Teamwork, Team Collaboration, Budgeting, Supervision, Training Programs, Team Management, Personal Attributes, Health Care Administration, Leadership and Management, Professional Development, Personal Development, Self-Awareness, Leadership Development, Care Management, Strategic Thinking, Health Care, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: People Management, Leadership and Management, Team Performance Management, Team Management, Trustworthiness, Leadership, Interpersonal Communications, Team Building, Conflict Management, Performance Management, Team Leadership, Business Leadership, Active Listening, Team Motivation, Relationship Building, Honesty, Constructive Feedback, Empathy, Coaching, Organizational Strategy
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Supplier Performance Management, Strategic Sourcing, Culture Transformation, Process Development, Organizational Structure, Change Management, Cross-Functional Collaboration, Governance, Risk Analysis, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Performance Measurement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Healthcare Ethics, Medical Equipment and Technology, Health Care Administration, Hospital Experience, Nursing Management, Nursing Administration, Health Systems, Infection Control, Medical Equipment, Intensive Care Unit, Health Administration, Medical Support, Medical Management, Telehealth, Health Informatics, Health Information Management, Patient Flow, Bed Management, Hospital Admissions, Health Technology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Version Control, Web Content, Cross-Functional Collaboration, Asset Management, Digital Assets, Cloud-Native Computing, Content Management, Digital Publishing, Workflow Management, Digital Transformation, Cloud Platforms, Document Management, Workforce Development, Project Management, Project Implementation, Business Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Active Directory, Group Policy, Windows Servers, Microsoft Servers, Virtualization, Virtual Machines, Server Administration, Data Storage Technologies, Performance Tuning, Microsoft Windows, Servers, Data Storage, Operating System Administration, Hybrid Cloud Computing, Cloud-Based Integration, System Configuration, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Services, Security Controls
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Beginner · Specialization · 3 - 6 Months