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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    Liberty Mutual Insurance

    Liberty Mutual Insurance Sales Agent

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Underwriting, Consultative Selling, Commercial Laws, Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    ·
    61 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    New York Institute of Finance

    Reinforcement Learning for Trading Strategies

    Skills you'll gain: Reinforcement Learning, Recurrent Neural Networks (RNNs), Financial Trading, Deep Learning, Portfolio Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Applied Machine Learning, Markov Model, Portfolio Risk, Financial Market, Time Series Analysis and Forecasting, Risk Management

    3.5
    Rating, 3.5 out of 5 stars
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    247 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Starweaver

    Business Analysis: Key Definitions & Strategy Analysis

    Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Risk Management, Business Requirements, Business Strategies, Business Process Modeling, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    200 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Data-Driven Decision Making (DDDM)

    Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Presentation, Data-Driven Decision-Making, Data Collection, Process Improvement, Data Visualization Software, Business Process, Business Analytics, Tableau Software, Analytics, Data Analysis, Root Cause Analysis, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    480 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Market and Competition in Pricing Strategy

    Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

    4.8
    Rating, 4.8 out of 5 stars
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    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    The Economics of Agro-Food Value Chains

    Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research Methodologies, Packaging and Labeling, Product Knowledge, Sustainability Standards, Innovation, Global Marketing, Supply And Demand, Corporate Sustainability, Economics, Coordination

    4.5
    Rating, 4.5 out of 5 stars
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    449 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    IBM

    Developing Mobile Apps with Flutter

    Skills you'll gain: Flutter (Software), Mobile Development, User Interface and User Experience (UI/UX) Design, React Native, Application Development, iOS Development, Apple iOS, User Story, User Interface (UI), Android Development, Databases, Database Management, Cross Platform Development, Application Programming Interface (API), Software Development Tools, Application Frameworks, Application Deployment, Back-End Web Development, Data Persistence, Application Performance Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    162 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Budgeting, Customer experience improvement, Hotel Operations, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Innovation, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    90 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of London

    Fundamentals of Marketing Strategy

    Skills you'll gain: Marketing Strategy and Techniques, Strategic Marketing, Marketing, Marketing Communications, Market Analysis, Marketing Effectiveness, Competitive Analysis, Market Research, Business Strategy, Target Market, Consumer Behaviour, Analysis, Auditing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    297 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    AI for Scientific Research

    Skills you'll gain: Data Preprocessing, Feature Engineering, Model Evaluation, Bioinformatics, Exploratory Data Analysis, Random Forest Algorithm, Pandas (Python Package), Scikit Learn (Machine Learning Library), Applied Machine Learning, Data Manipulation, Dimensionality Reduction, Data Cleansing, Keras (Neural Network Library), Data Transformation, NumPy, Classification Algorithms, Tensorflow, Artificial Neural Networks, Machine Learning, Data Science

    3.3
    Rating, 3.3 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    N

    Northwestern University

    Scaling Operations: Linking Strategy and Execution

    Skills you'll gain: Data-Driven Decision-Making, Strategic Sourcing, Operational Analysis, Operations Management, Business Operations, Capacity Planning, Supply Chain, Competitive Analysis, Strategic Decision-Making, Business Strategy, Supplier Relationship Management, Case Studies, Return On Investment, Planning, Financial Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    263 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gen AI Agents: Transform Your Organization

    Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Enablement, AI Workflows, Google Cloud Platform, Tool Calling, Customer experience improvement, Organizational Strategy, Innovation, Solution Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    268 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
  • Reinforcement Learning for Trading Strategies: New York Institute of Finance
  • Business Analysis: Key Definitions & Strategy Analysis: Starweaver
  • Data-Driven Decision Making (DDDM): University at Buffalo
  • Market and Competition in Pricing Strategy: University of Virginia
  • The Economics of Agro-Food Value Chains: Technical University of Munich (TUM)
  • Developing Mobile Apps with Flutter: IBM
  • Essentials of Hospitality Management: Starweaver
  • Fundamentals of Marketing Strategy: University of London
  • AI for Scientific Research: LearnQuest

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