
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Customer experience improvement, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Cloud Computing, Technology Solutions, Infrastructure As A Service (IaaS)
★ 4.7 (15) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Wrangling, Data Preprocessing, Tidyverse (R Package), Data Processing, R (Software), Data Management
★ 4.2 (6) · Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Human Resource Policies, AI literacy, Labor Relations, Workforce Management, AI Integrations, Generative AI, Automation, Employee Relations, Client Services, Accountability Frameworks, Job Analysis, Policy Analysis, Customer Relationship Management, Ethical Standards And Conduct
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Google Ads, Advertising, Online Advertising, Growth Strategies, Advertising Campaigns, Video Production, Copywriting, Performance marketing, Digital Advertising, Campaign Management, Drive Engagement, Target Audience
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: LLM Application, LangChain, Large Language Modeling, Model Evaluation, Generative AI, Embeddings, Natural Language Processing, Language Interpretation, Translation, and Studies, Benchmarking
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Customer Analysis, Cross-Channel Marketing, Marketing Channel, Consumer Behaviour, Merchandise Displays, Point of Sale, Retail Management, Visual Merchandising, Marketing Strategies, Product Assortment, Customer experience improvement, Promotional Strategies, Merchandising, Strategic Marketing, Online Advertising, Digital Transformation, Digital Marketing Tools, Customer Engagement, E-Commerce, Brand Marketing
★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Angular, Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Server Side, Web Design and Development, Full-Stack Web Development, Frontend Performance, Front-End Web Development, Command-Line Interface, Application Programming Interface (API), API Design, Authentications, Dataflow, User Accounts, Memory Management, E-Commerce, Data Sharing
Intermediate · Specialization · 3 - 6 Months

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, AI literacy, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Analysis, Technical Analysis, Financial Statement Analysis, Investment Management, Financial Industry Regulatory Authorities, Portfolio Management, Investments, Return On Investment, Financial Services, Financial Regulations, Performance Measurement, Analysis, Portfolio Risk, Equities, Wealth Management, Performance Analysis, Risk Analysis, Benchmarking, Asset Management, Credit Risk
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Marketing, Resource Allocation, Customer Insights, Target Market, Customer Relationship Management, Customer Engagement, Analytical Skills, Target Audience, Analytics, Statistical Modeling, Estimation
Beginner · Course · 1 - 4 Weeks